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July 10
What Is a Virtual Phone System and How Does It Work?
![Video Contact Center](https://www.nextiva.com/blog/wp-content/uploads/sites/2/2022/09/H-140-Video-Contact-Center-01.jpg?w=368&h=216&crop=1)
July 09
Benefits of a Video Contact Center (+Tips To Implement It)
![Talkdesk Alternatives for Contact Centers](https://www.nextiva.com/blog/wp-content/uploads/sites/2/2024/02/talkdesk-alternatives-competitors.webp?w=368&h=216&crop=1)
July 09
Top 8 Talkdesk Alternatives for Contact Centers on a Budget
![sprinklr-pricing-plans](https://www.nextiva.com/blog/wp-content/uploads/sites/2/2024/07/sprinklr-pricing-plans.webp?w=368&h=216&crop=1)
July 05
Sprinklr Pricing: Is It Right for Your Contact Center?
![customer-service-trends-hero](https://www.nextiva.com/blog/wp-content/uploads/sites/2/2019/12/customer-service-trends-hero_16d04b.webp?w=368&h=216&crop=1)
July 05
10 Customer Service Trends CX Leaders Must Know in 2024
![conversation-analytics-hero](https://www.nextiva.com/blog/wp-content/uploads/sites/2/2024/07/conversation-analytics-hero.webp?w=368&h=216&crop=1)
July 04
What Is Conversation Analytics? A Complete Guide for 2024
![AI-customer-service-hero](https://www.nextiva.com/blog/wp-content/uploads/sites/2/2024/07/AI-customer-service-hero.webp?w=368&h=216&crop=1)
July 04
How to Use AI in Customer Service
![sip-trunking-vs-voip-hero](https://www.nextiva.com/blog/wp-content/uploads/sites/2/2024/07/sip-trunking-vs-voip-hero.webp?w=368&h=216&crop=1)
July 03
SIP Trunking vs. VoIP: The Future of Business Phones Explained
![Contact-Center-Optimization](https://www.nextiva.com/blog/wp-content/uploads/sites/2/2024/07/Contact-Center-Optimization.webp?w=368&h=216&crop=1)
July 03