Sending and responding to text messages

Send and respond to texts directly from the Nextiva app using your Nextiva business phone number.

Sending a new message

To send a text message, click Plus on the top right and select Send a message. Enter the business contact’s name or number to send the message, and enter your message.

NOTE: You can send a text message to a maximum of 10 numbers at once.

Responding to a new message

To respond to a new message, click on the message to view and respond.

To send a file, click the Paperclip and select the file.

NOTE: Maximum file size texting is 1 MB.

Supported document types for text messages

Audio	3gp, amr, 3ga, m4a, m4p, m4b, m4r, mp3, wav
Video	3gp, h263, h264, mp4, m4v
Image	bmp, dib, gif, jpg, jpeg, png

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