Nextiva Contact Center: Regex

Regular Expressions (Regex) follow the worldwide standard for searching strings for specific sequences or patterns of characters. These can be used to find or find and replace parts of sentences and expressions. Regex objects are used across the application to force the strings’ structure in places such as survey inputs, passwords, etc. 

Creating a Regular Expression 

Search for the Regex icon in the Options Menu. Click Plus (+) and enter the required information below. Click Save when done.  

Information Tab 

Field Name Description
Name The name of the regular expression. 
Description The description of the regular expression. 
Expression The regular expression to match on. 
Error Message The message is presented when an input does not match the regular expression. 

 

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