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Creating wallboards in NextOS Analytics

Wallboards display a high-contrast set of metrics to be displayed on large TVs or screens in a call center to keep track of current statistics.

Create a new wallboard from scratch or from using a NextOS Analytics system-generated dashboard template. For information on using dashboard templates, click here.

  1. Visit nextiva.com, and click Client Login to log in to NextOS.
  2. From the NextOS Home Page, select Analytics. 
  3. In the left navigation panel, click Dashboards, then select Dashboard Builder.

  1. Click Add New Dashboard at the top-right corner of the window, then select Wallboard.
  2. Enter a name for the wallboard, then click Okay.
  3. Add metric tiles to the wallboard by clicking Add Elements at the top-right corner or the center of the window, then selecting Metric Tile. For information on metric tiles, click here.

  1. Repeat step 4 to add multiple metric tiles, if desired.
  2. Reposition the metric tiles as desired by clicking and dragging them across the window.
  3. Remove the metric tiles by clicking the X at the top-right corner, then clicking Remove it. The X appears when the cursor hovers over the tile.
  4. Click the Save button to create the wallboard.

  1. Click the Settings button to configure the settings for publishing the newly created wallboard. For information on configuring the settings, click here.

Need additional help? Click here.

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