Setting up selective call rejection

Automatically send calls to the users voicemail based on a specified schedule and phone number(s).

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Setting up selective call rejection

From the NextOS admin home page, select Users > Actions > Voice Settings > Call Routing > Selective call rejection.

Enter a description and choose a schedule to activate the user’s selective call rejection. 

You can also choose conditions for specific phone numbers, including any private or unavailable numbers.

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Setting up selective call rejection

From the Nextiva voice admin dashboard, hover over Users > Manage Users > select the user > Routing > Selective Call Rejection.

Click the plus (+) icon to add a condition. Enter a description and choose a schedule to activate the user’s selective call rejection. 

You can also choose conditions for specific phone numbers, including any private or unavailable numbers.

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