Managing users for Nextiva Social Media and Reviews

Invite teammates and staff to help manage and create custom social media content. 

Adding users

  1. Click your initials in the top right corner and select Billing & Licensing.
  2. Select Users from the left side of the screen and click Add User.
  3. Enter the required information, including first and last name, email, role, location (optional), and time zone (optional).
  4. Click Add License and select the available license from the drop-down. Only available licenses will be displayed in the drop-down.
  5. Select the Workspace(s) the user should access (required). A workspace provides a space to organize content and channels by team, function, role, and more.

    For more information, click here

  6. Click Create. If the new user has a license that includes voice options, you will be prompted to set up the user’s voice settings.

    For more information, click here.

Need additional help? Click here.

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