Below are the minimum system and OS specifications. Please note that the minimum system requirements may change over time.
Mobile app
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iOS
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Version lower than 25.4.0: iOS 12
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Version 25.4.0 to Version 26.1.1: iOS 14
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Version 26.2.0 and up: iOS 15
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Android v. 8.0 and up
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Chromebook Android Emulator v. 8.0
Desktop app (NextivaONE)
System requirements:
- The installation footprint is approximately 125 megabytes (MB) on OS X and 215 MB on Windows.
- A sound card, speakers, microphone, or headset are required for voice calls.
- For video calls, a webcam is required.
- Open Graphics Library (OpenGL) 1.5 or higher is recommended.
NOTE: VDI (Virtual Desktop Interfaces) environments are not supported.
Processor and RAM:
- At least 4GB of RAM
- Minimum – Single-core 1.5 GHz or higher for voice calls
- Recommended – Dual-core 2Ghz or higher (Intel i3/i5/i7 or AMD equivalent)
Supported Operating systems:
- macOS (High Sierra 10.13 and up)
- Windows (Windows 10 and up)
Bandwidth:
- Recommended Bandwidth requirements: 4.0mbps download/upload