Nextiva Contact Center: Error Report

An Error Report is an object that holds error files for back-end operations on Google Cloud. Items such as ETL and Upload objects, which execute mass operations at once and provide a report of the items it could not handle. 

Creating an Error Report 

Search for the Error Report icon on the options menu. Click Plus (+) and fill out the required information under each tab. Click Save when done.  

 Information Tab 

Field Name 

Description 

Name 

The name of the operation to which the error report corresponds. 

Description 

An optional description of the error report. 

Upload Result Tab 

Field Name 

Description 

Filename 

Allows you to download the results file from Google Cloud Platform. 

Total Exists 

The number of records found. 

Transaction Id 

The unique identifier of the operation. 

Total Failed 

The number of items that failed. 

Created At 

The date/time (UTC) of the operation. 

 

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