Nextiva Contact Center: Public Keys

A Public Key encrypts tenant files into an unreadable format before uploading them to a tenant file server. The tenant then decrypts the files using a different but matching private key. Public and private keys are paired to enable secure communication. 

Creating a Public Key 

Search for Public Key in the options menu. Click Plus (+) and fill out the required information. Click Save.  

Information Tab 

Field Name Description
Name The name of the public key. 
Description A description of the public key. 
Recipient The public key recipient/username provided by the tenant. 
File Upload the public key file provided by the tenant. 

 

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