Nextiva Contact Center: Survey Inputs

Input fields are a way for the end user of the survey to send information to the Nextiva back-end. There is a wide variety of inputs available, and each can be customized in its own way. Form fields, labels and conditions can all be used to present different options in a dynamic way which makes the User Survey a great tool for creating scripts that will guide agents through the process of collecting customer information.

The best way to use inputs is to consider when an agent or customer will be required to register some piece of information in the application. There are many reasons why they may want to do this, but there are two main categories.

The first category is for use in a workflow. Customer-facing surveys are often used for starting Chat workitems or requesting Callbacks, and these will need to pass data into a workflow that will handle the incoming or outgoing workitem.

The second is for reporting purposes. Many businesses may need to send Questionnaires to their customers to see how satisfied they are with the quality of the service, product or customer support. These will require some questions and answers to be recorded. Each input field includes a report label so that a survey report can be used more efficiently.

Boolean

A boolean variable is binary, either True or False. It allows for the display of dynamic components based on quick 2-way selections. It can be used for both agent-facing and customer-facing surveys.

Configuration Fields

The Boolean input will have the following configuration fields:

Field Name

Description

Component Type

Boolean

Component Description

A description of the Boolean input.

Label

The component title.

Report Label

The tag that will identify the field inside the survey reports.

Font Size

The font size of the component title.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

Default value

If the toggle is to be enabled by default, select True.

Fieldname

The unique name that identifies the field within the survey, should be alphanumeric and cannot contain whitespace.

Condition

A JavaScript expression for displaying the component. The component will show if the expression returns true.

Captcha

If Captcha inputs are required to verify a customer-facing survey is not being handled by an automated process, then use this component.

Configuration Fields

The Captcha input will have the following fields:

Field Name

Description

Component Type

Captcha

Component Description

A description of the Captcha input.

Label

The component title.

Fieldname

The unique name that identifies the field within the survey, should be alphanumeric and cannot contain whitespace.

ReCaptcha Site Key

The license from Captcha, this needs to be purchased separately.

Chat Panel

Chat panels are the Nextiva resource from which messages can be sent to and from a customer’s device. This component is linked to a company campaign that must hold a Chat specific workflow. Please refer to the Chat function or Chat campaign documentation for details on configuring these.

Configuration Fields

The Chat panel input will have the following configuration fields:

Field Name

Description

Component Type

Chat Panel

Component Description

A description of the Chat Panel input.

Vertical Alignment

Whether the chat panel will occupy the entire height available to it or fit to the contents.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

Allow Attachments

If enabled, attachments will be allowed in the chat panel.

Allow Voice Messages

If enabled, voice messages will be allowed in the chat panel

Allow Emoji

If enabled, emojis will be allowed in the
chat panel.

On Terminate

The action to be carried out when the agent terminates the chat workitem: 

  • Message
  • Move to Panel
  • None…

Termination Message

If the On Terminate field is set to Display message, enter the message to be displayed.

End Panel

If the On Terminate field is set to End Panel, select the end panel.

Date

A date input is used to pass a particular epoch value as an integer to the workitem survey. This input drops a calendar in the survey, which can be used to select a particular date and time, which is then converted into an epoch value. This value will then be stored in the workitem survey results object and used for callbacks and other event triggers, such as sending emails.

Configuration Fields

The Date input will have the following configuration fields:

Field Name

Description

Component Type

Date

Component Description

A description of the date input.

Label

The component title.

Report Label

The tag that will identify the field inside the survey reports.

Font size

The font size of the component title.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

Fieldname

The unique name that identifies the field within the survey, should be alphanumeric and cannot contain whitespace.

Default value

A default value in epoch time to select. This will be the current date at which the calendar is opened if not defined.

Condition

A JavaScript expression for displaying the component. The component will show if the expression returns true.

Mandatory Field

Enable this toggle if the field must be filled in. A survey validation disposition will not allow dispositioning of the workitem if the field is not filled in.

Show Time

Enable the calendar to include the time in the date field displayed.

Select Year

Enable the calendar to include the year selection.

HTML

The HTML input allows users to add HTML that will be rendered in the survey. This gives the user more flexibility in how they want the survey presented. With this input, the text size, text color, bold, italics, and more can be edited. The user must be proficient in HTML.

Configuration Fields

The HTML input will have the following configuration fields:

Field Name

Description

Component Type

HTML

Component Description

A description of the HTML input.

Label

The label for the input that will be displayed in the survey.

HTML HTML

The custom HTML to be displayed in the survey.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Height

The height in pixels or otherwise following the CSS formatting rules. E.g., 180px.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise follows the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

Condition

A JavaScript expression for displaying the component. The component will show if the expression returns true.

Image

The Image input allows an image to uploaded to a Nextiva Contact Center survey

Configuration Fields

The Image input will have the following fields:

Field Name

Description

Component Type Image
Component Description A description of the Image input
Message The message here will presented under the image in the survey.
Attached File The image file.
Image Width Use the slider to set the image width in the survey.
Image Height Use the slider to set the image height in the survey.
Margin The desired size in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px
Condition A JavaScript expression for displaying the component. Component will show if the expression returns true.
Set Variables Any variables that are to be set that contain the image.
Panel The panel to move to after seeing the image.
Style Any custom styling for the message.

Input

This input provides a form where the end user can input information. It is a plain box in which the information may be recorded and saved in the corresponding field name in the survey.

Configuration Fields

The Input input will have the following fields:

Field Name

Description

Component Type

Input

Component Description

A description of the input.

Label 

The component title.

Report Label

The tag that will identify the field inside the survey reports.

Font size

The font size of the component title.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 80px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

Fieldname

The unique name that identifies the field within the survey, should be alphanumeric and cannot contain whitespace.

Default value

The default value of the field.

Condition

A JavaScript expression for displaying the component. The component will show if the expression returns true.

REGEX

Allows you to choose a regular expression from the list. This expression will be applied to the input value and will not let the user proceed unless it’s satisfied. It is a form of input validation.

Validation Message

This is the message that will be displayed after the validation of the regular expression from the REGEX field.

Mandatory Field

Enable, if the field must be filled in. A survey validation disposition will not allow dispositioning of the workitem if the field is not filled in.

Read Only

Enable, if this input field is read-only. This will stop a user from changing its value.

Validate Condition on Each Character Input

Validates the REGEX on each character input from the user. For example, if you are asking for only numbers and the user inputs a special character it will immediately warn the user.

Sensitive Data Do Not Store

Enable, if the input field will contain sensitive data, so it will not be saved.

Save to Local Storage

If enabled, this will save data to the storage the application is using.

Knowledge Base

The Knowledge Base component performs an API call with a keyword to a knowledgebase and displays that information.

Configuration Fields

The Knowledge Base input will have the following configuration fields:

Field Name

Description

Component Type

Knowledge Base

Component Description

A description of the Knowledge Base input.

Label

The component title.

Label Alignment

The alignment of the component title.

Label Font Size

The font size of the component title.

Description

The description of the knowledge base that customers will see.

Description Alignment

The alignment of the description text.

Description Font Size

The size of the description font.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Tab Label

The tab name to be displayed above the survey.

Condition

A JavaScript expression for displaying the component. The survey component will show if the expression returns true.

Search Label

The name of the Search field displayed to customers.

Search Label Alignment

The alignment of the Search Label.

Search Label Font Size

The font size of the Search Label.

Placeholder

The text that will be shown when the field is empty indicating to the user they can type something in there.

Type

The type of HTTP method. The types are: Delete, Form, Get, Patch and Post.

URL

The API being called to pass data for the knowledge base search.

Icon

The icon in the field that you want to click on to do the search. The options are: Bullseye, Eye, Filter, Like, Next, Operator, Play, Right, Search and Send.

Input Margin

The margin in pixels or otherwise of the input, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

Background Color

The background color of the text field.

Fieldname

The unique name that identifies the field within the survey, should be alphanumeric and cannot contain whitespace.

Default Value

The value you want to be searched for by default.

Result Variable

The variable name in which to store the result of the search used primarily when calling APIs.

Properties

Properties to be passed in the body of the search: these are label – value pairs.

Headers

Headers that are to be included with the search: these are label – value pairs.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

Name Fieldname

The fieldname that will hold the list of items.

Fieldname Row 1

The first option to pass “Name Fieldname” from other components (usually previous list information “Name Fieldname”).

Fieldname Row 2

The second option to pass “Name fieldname” from other components (usually previous list information “Name Fieldname”).

Fieldname Row 3

The third option to pass “Name fieldname” from other components (usually previous list information “Name Fieldname”).

Select Variable Name

The variable being passed to the knowledge base that a knowledge base can do a search for and return data.

Show Scrollbar

If enabled, there will be a visible scroll bar on the panel.

List

A list displays information from an API call, for example, from an action button. The list is formed from an array that is the result of a call to either Nextiva or a third-party system. The variables inside the calls are then displayed in a list, similar to the multi-select component but with its own formatting. It has the option to select values from it.

Configuration Fields

The List input will have the following configuration fields:

Field Name

Description

Component Type

List

Component Description

A description of the List input.

Label

The component title.

Label Alignment

The alignment of the component title.

Label Font Size

The font size of the component title.

Description

The description of the list.

Description Alignment

The alignment of the description text.

Description Font Size

The size of the description font.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Tab Label

The tab name to be displayed above the survey.

Panel alignment

The alignment desired for the contents of the panel.

Vertical alignment

Full or Fit Content.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

Data variable

The name of the variable that contains the data to be displayed in the component.

Icon fieldname

The fieldname of the variable that will define the icon to be displayed (use this or The Icon field).

Icon

The icon to be displayed (use this or The Icon Filename field).

Name Fieldname

The fieldname that will hold the list of items.

Fieldname row 1

The first option to pass “Name Fieldname” from other components (usually previous list information “Name Fieldname”).

Fieldname row 2

The second option to pass “Name fieldname” from other components (usually previous list information “Name Fieldname”).

Fieldname row 3

The third option to pass “Name fieldname” from other components (usually previous list information “Name Fieldname”).

Selected Variable Name

The name of the variable that will be displayed in a list.

Variable to Store (Empty to Store Item)

This is the variable that will be used in subsequent survey components to access the result of the API call.

Multi Select

A multi-select component displays a list of values allowing multiple selections of these. It is a check-box component, and a user can select up to all the values. The component takes a list, displays the labels, and passes the values to the survey results variable inside a workitem. You may display the values by hard coding values or by passing a JavaScript function result of type array.

Configuration Fields

The Multi-Select input will have the following configuration fields:

Field Name

Description

Component Type

Multi Select

Component Description

A description of the multi-select input.

Label

The component title.

Report Label

The tag that will identify the field inside the survey reports.

Font size

The font size of the component title.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

List max height

The maximum height of the list in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Fieldname

The unique name that identifies the field within the survey, should be alphanumeric and cannot contain whitespace.

Options

The list of radio button options. The label will be displayed and value will be passed in the survey result at the end of the workitem.

Allow Wrap Text

The list of radio button options. Label will be displayed and value will be passed in the survey result at the end of the workitem.

Expression

This expression takes an array variable. It may be the result of an API call or a JavaScript function, making this component very flexible for displaying filtered results in an automated way, allowing the survey to load values rather than hard-code them.

Default value

Insert a default value that you would like the component to display. This may be single value or array-like.

Condition

A JavaScript expression for displaying the component. The survey component will show if the expression returns true.

Mandatory Field

Select this toggle if the field must be filled in. A survey validation disposition will not allow dispositioning of the workitem if the field is not filled in.

Radio button

A radio button allows a mutually exclusive set of values to be displayed. Only one value may be selected from a radio button component. The user may have multiple options, though only a single circular box will be selected by the user. This is most useful when only one option of many is to be selected.

Configuration Fields

The Radio Button input will have the following configuration fields:

Field Name

Description

Component Type

Radio Button

Component Description

A description of the radio button.

Label

The component title.

Report Label

The tag that will identify the field inside the survey reports.

Font size

The font size of the component title.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Orientation

Whether the buttons are to be vertically or horizontally displayed.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

List max height

The maximum height of the list in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Fieldname

The unique name that identifies the field within the survey, should be alphanumeric and cannot contain whitespace.

Options

The list of radio button options. The label will be displayed and value will be passed in the survey result at the end of the workitem.

Allow Wrap Text

Allows longer labels by wrapping the text around to fit inside the component width.

Expression

This expression takes an array variable. It may be the result of an API call or a JavaScript function, making this component very flexible for displaying filtered results in an automated way, allowing the survey to load values rather than hard-code them.

Default value

Insert a default value that you would like the component to display.

Condition

A JavaScript expression for displaying the component. The survey component will show if the expression returns true.

Mandatory Field

Enable, if the field must be filled in. A survey validation disposition will not allow dispositioning of the workitem if the field is not filled in.

Rate

The Rate input is used to set up a star-rating field, commonly used in customer satisfaction surveys. There are multiple options available including stars and smiley faces.

Configuration Fields

The Rate input will have the following configuration fields:

Field Name

Description

Component Type

Rate

Component Description

A description of the Rate component.

Label

The component title.

Report Label

The tag that will identify the field inside the survey reports.

Font size

The font size of the component title.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Fieldname

The unique name that identifies the field within the survey, should be alphanumeric and cannot contain whitespace.

Items

Number of items to include (up to 10).

Icon

The style of icon to use.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

Default value

Insert a default value that you would like the component to display.

Condition

A JavaScript expression for displaying the component. The component will show if the expression returns true.

Mandatory Field

Enable, if the field must be filled in. A survey validation disposition will not allow dispositioning of the workitem if the field is not filled in.

Rate Agent

This input allows a customer to rate the agent they were interacting with. The customer will see the message, the agent will not.

Configuration Fields

The Rate Agent input will have the following configuration fields:

Field Name

Description

Component Type

Rate Agent

Component Description

A description of the Rate Agent component.

Label

Rate Agent

Report Label

The tag that will identify the field inside the survey reports.

Font size

The font size of the component title.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Fieldname

The unique name that identifies the field within the survey, should be alphanumeric and cannot contain whitespace.

Thumbs Up

An icon that will represent a positive review.

Thumbs Down

An icon that will represent a negative review.

Width

The desired width of the input, in pixels or otherwise, following the CSS formatting rules. EG: 4px,8px or 0px,0px,0px,4px

Margin

The desired margin of the input, in pixels or otherwise, following the CSS formatting rules. EG: 4px,8px or 0px,0px,0px,4px

Default value

If the toggle is to be on by default, select True.

Condition

A JavaScript expression for displaying the component. The component will show if the expression returns true.

Mandatory Field

Enable, if the field must be filled in. A survey validation disposition will not allow dispositioning of the workitem if the field is not filled in.

Rate Message

The message that will be inserted in the conversation and sent to the agent, if enabled.

Display to Agent

If Display to Agent is enabled, then the agent will see the feedback in near real-time in the chat. If disabled, the agent will not receive feedback.

This component will display information based on a search from an API call with a keyword. The search component allows you to specify where you’re searching in the URL. You can specify the fields that will be presented in the list as part of the parameters of the component.

Configuration Fields

The Search input will have the following configuration fields:

Field Name

Description

Component Type

Search

Component Description

A description of the search.

Placeholder

The text that will be shown when the field is empty indicating to the user they can type something in there.

Type

The type of HTTP method. The types are: Delete, Form, Get, Patch and Post.

URL

The URL that is to be accessed.

Icon

The icon style that will be used for the search.

Background Color

The background color of the search field.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

Fieldname

The unique name that identifies the field within the survey, should be alphanumeric and cannot contain whitespace.

Default Value

The default value in the search box.

Condition

A JavaScript expression for displaying the component. The survey component will show if the expression returns true.

Result Variable

The variable name in which to store the result of the search used primarily when calling APIs

Properties

Properties to be passed in the body of the search: these are label – value pairs.

Headers

Headers that are to be included with the search: these are label – value pairs.

Set Variables on Success

Variables to set on success, you may use this to create new variables or change values of fields in the survey when the search is successful.

On Success

The action to be taken if the search is successful. It will be either Message, Move to Panel, None… and Show Overlay

Success Message

If On Success is set to Message, this is the message when the search is successful.

On Success Panel

The panel to go to if the search is successful. If On Success is set to Move To Panel, this will be the panel that it moves to.

Set Variables on Error

Variables to set on error, you may use this to create new variables or change values of fields in the survey when the search fails.

On Error

The action to be taken if the search fails. It will be either Message, Move To Panel or None…

Error Message

If On Error is set to Message, this is the message when the search is unsuccessful.

On Error Panel

The panel to go to if the search is unsuccessful. If On Error is set to Move To Panel, this will be the panel that it moves to.

Select

A Select component is the classic drop-down field in web forms. It is used to select a single value from a list of values. As with the multi-select component you may use this component to draw on an array from an API result.

Configuration Fields

The Select input will have the following configuration fields:

Field Name

Description

Component Type

Select

Component Description

A description of the Select input.

Label

The component title.

Report Label

The tag that will identify the field inside the survey reports.

Font size

The font size of the component title.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Fieldname

The unique name that identifies the field within the survey, should be alphanumeric and cannot contain whitespace.

Options

Options the customers are given to select from, The label is what’s displayed. Value is stored.

Expression

This expression takes an array variable. It may be the result of an API call or a JavaScript function, making this component very
flexible for displaying filtered results in an automated way, allowing the survey to load values rather than hard-code them.

Default value

Insert a default value that you would like the component to display.

Condition

A JavaScript expression for displaying the component. The component will show if the expression returns true.

Mandatory Field

Enable, if the field must be filled in. A survey validation disposition will not allow dispositioning of the workitem if the field is not filled in.

On Data Changed Event

When the data of a component is changed, this triggers a refresh of the list in the Select component.

Sort Based On

How to sort the options presented to the customer. The options are: Label, Value, Other.

Separator

A separator is a horizontal line that may be used to separate components or panels. This is a flexible component that can be used to create solid color boxes as well.

Configuration Fields

The Separator input will have the following configuration fields:

Field Name

Description

Component Type

Separator

Component Description

A description of the Separator input.

Line Size

Select the thickness of the line.

Line Color

Select the color of the line.

Orientation

Horizontal or vertical.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Height

The height in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

Condition

A JavaScript expression for displaying the component. The survey component will show if the expression returns true.

Stylized Radio Button

Similar to the radio button component, this is used when only one selection is to be made in a field. The difference between this component and the radio button, is that HTML may be used here to style the size and shape of the buttons, rather than adapting to the theme of the survey.

Configuration Fields

The Stylized radio button input will have the following configuration fields:

Field Name

Description

Component Type

Stylized Radio Button

Component Description

A description of the Stylized Radio Button.

Label

The component title.

Report Label

The tag that will identify the field inside the survey reports.

Font size

The font size of the component title.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Orientation

The orientation of the radio button.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

List max height

The maximum height of the list in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Fieldname

The unique name that identifies the field within the survey, should be alphanumeric and cannot contain whitespace.

Options

The list of radio button options. The label will be displayed and the value will be passed in the survey result at the end of the workitem.

Expression

This expression takes an array variable. It may be the result of an API call or a JavaScript function, making this component very flexible for displaying filtered results in an automated way, allowing the survey to load values rather than hard-code them.

Default value

Insert a default value that you would like the component to display.

Condition

A JavaScript expression for displaying the component. The component will show if the expression returns true.

Mandatory Field

Enable, if the field must be filled in. A survey validation disposition will not allow dispositioning of the workitem if the field is not filled in.

Text

A text component is used to display direct text. The text field may take HTML and CSS to modify the look and field of the text inside it, as well as taking variables to create dynamic changes in the component. The text component is more a display component than an input component as it does not take any input from the end user.

Configuration Fields

The Text input will have the following configuration fields:

Field Name

Description

Component Type

Text

Component Description

A description of the Text input.

Text

The text to be displayed.

Font Size

The font size of the component.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

Text Alignment

The alignment of the text.

Condition

A JavaScript expression for displaying the component. The survey component will show if the expression returns true.

Textarea

A textarea component is a free-form text component which takes input from the end user. This is a free-form box which allows for large amounts of texts to be input. A good example of use for this component is to write descriptions or long pieces of text.

Configuration Fields

The Textarea input will have the following configuration fields:

Field Name

Description

Component Type

Textarea

Component Description

A description of the Textarea input.

Label

The component title.

Report Label

The tag that will identify the field inside the survey reports.

Font Size

The font size of the component title.

Assistance

The description to be displayed in the assistance button, when it’s hovered over.

Width

The width in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Height

The height in pixels or otherwise, following the CSS formatting rules. E.g., 180px.

Margin

The margin in pixels or otherwise, following the CSS formatting rules. E.g., 4px, 8px or 0px, 0px, 0px, 4px.

Fieldname

The unique name that identifies the field within the survey, should be alphanumeric and cannot contain whitespace.

Default value

Insert a default value that you would like the component to display.

Condition

A JavaScript expression for displaying the component. The survey component will show if the expression returns true

Mandatory Field

Select this toggle if the field must be filled in. A survey validation disposition will not allow dispositioning of the workitem if the field is not filled in.

Validate Condition on Each Character
Input

Validates the regex on each character input by the user. For example, if you are asking for only numbers and the user inputs a special character it will immediately warn the user of this.

Sensitive Data Do Not Store

If the input field contains sensitive data, enable so the information is not saved.

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