Transferring Calls from a Poly VVX 501/601

Two transfer options are available during an active call:

• A warm transfer (attended) allows users to speak privately with the receiving party before transferring the call. A warm transfer also confirms the availability of the receiving party.
• A blind transfer (unattended) allows users to send calls to an alternate extension or phone number without waiting for an answer or confirming the availability of the receiving party.

To Transfer a Call:

1. During an active call, tap Transfer on the touchscreen.
2. Dial the phone number or extension.
3. Transfer the call to the receiving party.
   • Warm Transfer: After the receiving party answers the call, tap Transfer.
   • Blind Transfer: During the ring-back tone, before the receiving party answers the call, tap Transfer.

Related Articles:

• Transferring a Call on Your Poly® VVX 101, VVX 201, and VVX 300/301/310/311 Phone
• Transferring Calls from a Poly VVX 150/250/350/450