Billing FAQs How do I update my credit card? From the NextOS Home Page, click your profile picture or initials at the...
Reading your Nextiva invoice Recently, Nextiva updated how we organize the layout of customer bills to make them easier to navigate. There are two...
Updating credit card information Choose the image that looks most like your screen once logged in. For instructions on how to change your credit...
Viewing your billing summary in NextOS Viewing your billing summary in NextOS From the NextOS Home Page, click your profile picture or initials at the top...
Updating the billing email address in Nextiva Voice All Nextiva Voice accounts are set up with one primary billing email address. All billing and account updates, including invoices,...
How to update the billing address for Nextiva Voice From the Nextiva Voice Admin Dashboard, users can view an overview of the account, usage details, and billing details. Only...
Tax information and tax exempt status explained Upon receiving your paperless invoice every month, there will be a select few taxes included with your service. Those taxes...
Track my shipment When you place an order with Nextiva for phones or devices tracking information is sent to the primary email address...
Nextiva Link Usage policy How is usage billed with Nextiva Link? With Nextiva Link, the only usage billing would be charges for going over...
Nextiva Link Minutes policy Nextiva Link is a flexible forwarding service packed with features such as an Auto Attendant, unlimited extensions, professional voicemail service,...
Device replacement eligibility Devices purchased from Nextiva will be covered by their respective factory warranties.* Nextiva does not offer any guarantee in addition...