No audio when answering calls One of the more common problems when making and receiving VoIP calls is when a call connects, but one or...
Cannot transfer calls When the call transfer function stops working, a network or hardware issue is usually the cause. It is important to...
Static on the line When hearing static, crackling on the line, buzzing, or other audio quality issues, hardware failure might be the cause. Hardware...
Sounds like crackling on the line When hearing crackling on the line, static, buzzing, or other audio quality issues, hardware failure might be the cause. Hardware...
Firewall access rules Firewall Access Rules control the flow of inbound and outbound Internet traffic from the local network to the public Internet....
Callers cannot hear me or you cannot hear callers One of the more common problems when making and receiving VoIP calls is when a call connects, but one or...
Dropped calls Dropped calls are inconvenient, and they may drop as a result of an unstable network or improper configuration. Common symptoms...
Your audio cuts in and out Defective hardware or improper network configuration can cause audio to cut in and out. If the problem occurs on one...
I can only hear every other word One of the more common problems when making and receiving VoIP calls is when a call connects, but one or...
Sounds like the caller is underwater If a caller sounds like they are underwater, the network is likely unable to supply enough Internet speed, or there...
Caller sounds like they are in a tunnel If a caller sounds like they are in a tunnel, the network is likely unable to supply enough Internet speed,...
My audio has a echo An echo is a sound of voices repeating on a call at a later interval. Typically, the party that hears...
Delayed audio If a delay in conversation is occurring, the network or equipment is typically the culprit. While calls are connected, the...
Delays in audio conversations If a delay in conversation is occurring, network issues or defective equipment is typically the culprit. Delays in audio with...