Transferring a Call on Your Poly® VVX 101, VVX 201, and VVX 300/301/310/311 Phone There are two types of transfers; a warm transfer (attended), and a blind transfer (unattended). A warm transfer occurs when...
Initiating a Conference Call on a Poly® VVX 101, VVX 201, and VVX 300/301/310/311 Initiating a conference call allows a User to add a third party to their call so that all parties can...
Transferring a call on a Poly device While on an active call, there are two options to transfer: A warm transfer allows you to talk to the...
Starting a conference call using a Poly phone You can create a conference (3-way) call with other parties using the conference feature on your Poly phone. A conference...
Provisioning a Poly® VVX 201 If you purchased your new phone(s) directly from Nextiva, you are all set! You should now be able to make...
Provisioning a Poly® VVX 300/301 or VVX 310/311 If you purchased your new phone(s) directly from Nextiva, you are all set! You should be able to make a...
Provisioning a Poly® VVX 400/401 or VVX 410/411 If you purchased your new phone(s) directly from Nextiva, you are all set! You should be able to make a...
Provisioning a Poly® VVX 500/501 If you purchased your new phone(s) directly from Nextiva, you are all set! You should now be able to make...
How to provision a Poly® VVX 600/601 If you purchased your new phone(s) directly from Nextiva, you are all set! You should be able to make a...
How to add a Poly SoundStation IP 6000 When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Adding a Poly SoundStation IP 5000 When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Adding a Poly SoundStation IP 7000 When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Adding a Poly SoundPoint IP 321 When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Adding a Poly SoundPoint IP 331 When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Adding a Poly SoundPoint IP 335 When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Adding a Poly SoundPoint IP 450 When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
How to Add a Poly SoundPoint IP 550 When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Adding a Poly SoundPoint IP 560 When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Adding a Poly SoundPoint IP 650 When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Adding a Poly SoundPoint IP 670 When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
How to Add a Poly SoundPoint IP 6000 All devices purchased from Nextiva will automatically be added to NextOS. Devices that are not purchased will have to be...
Locating the IP address of the Poly® VVX The IP Address of your Poly VVX® phone may be needed for the provisioning or troubleshooting of your phone. Follow the...
Checking the Firmware on Poly Phones When setting up a Poly phone that you did not purchase from Nextiva, you’ll need to check the firmware to...
Locating the firmware of Poly® VVX phones When a phone is using a firmware version not recommended by Nextiva, it can encounter a number of issues. To...
Setting a Static IP for Poly SoundPoint IP Phones NOTE: This guide is only compatible with the Poly 4.0 firmware. The first step when assigning a Static IP address...