Troubleshooting the URL calling is disabled message on a Poly VVX Phone “URL Calling is disabled” is a common network error message that displays when Poly phones lose connection to Nextiva’s registration...
Transferring calls from a Poly VVX 150/250/350/450 Two transfer options are available during an active call: A warm transfer (attended) allows Users to speak privately with the receiving...
Transferring Calls from a Poly VVX 501/601 Two transfer options are available during an active call: A warm transfer (attended) allows users to speak privately with the receiving...
Customizing line keys and programmable keys on a device Many devices include the ability to program specific keys with alternate functions. Common functions include: Line Labels: Show a user’s...
Provisioning Poly phones Phones purchased from Nextiva are already provisioned. Phones not purchased from Nextiva require provisioning for use with Nextiva Voice. NOTE:...
Time and date out of sync When a phone’s time and date are out of sync, a network or hardware issue is usually the cause. It...