Setting up live chatEngage in real-time conversations with customers and prospects directly from their website with live chat. Creating a chatbotThe Chatbot builder empowers you to create a dynamic chatbot for seamless integration within live chat. Inviting teammates to Nextiva ChatOnce the workspace has been customized, you can invite teammates to start using Nextiva Chat. Responding to customer interactionsInstantly view and respond to customer interactions for all integrated social media/reputation management channels from one inbox. Creating workspacesCreate workspaces to consolidate specific workstreams. |