Nextiva Contact Center

With Nextiva Contact Center, you can boost revenue, drive efficiency, and provide a seamless customer experience. Meet your customers where they are with digital-first, frictionless omnichannel journeys. Reduce cost per contact through AI and automation, grow revenue with proactive outbound sales campaigns, and engage and develop teams to deliver exceptional CX with workforce engagement management.

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Agent Reports

Queues Dashboard

Workitem Dashboard

User Dashboard

Admin Guide
Supervisor Guide
Agent Guide