Getting started with Nextiva

1. Plug in your phone 

Plug your phone into power over ethernet or ethernet/electricity. The first time you turn on your phone, it may take a few minutes to load, depending on your network, etc., Take a break and let the phone run through its setup. Leave the phone plugged in until your extension number shows on the screen. For networking tips, click here

If you only have one internet access point, or you need your old phone while your numbers port, click here to learn how to set up a daisy chain

2. Download the NextivaONE app 

Supercharge your desk phone with the companion app! Download the mobile and desktop app to view voicemail transcriptions, call history, take digital notes on calls, manage contacts, and more. Easily pull calls between your desk phone and the app. Click here to learn more.

Desktop:

Mobile: 

For windows 10 & newer

For windows 8 & earlier

Download for IT Admin

3. Check out our resources to get started 

We have tons of online resources for you and your team to be successful, including videos, articles, webinars, and more.