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Holiday Tips

Do you have a special holiday promotion you want customers to know about? Will your office be closed over the holidays? Fill out this form for a schedule change. Also, check out these helpful tips for ensuring seamless business communication during the holidays.

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WEBINARS | QUICK START ACCOUNT SETUP | PRODUCT UPDATES | SYSTEM STATUS | PASSWORD RESET
Video Hub

Explore and watch our helpful how-to videos.
Phone Setup

Add phones and assign them to users.
NextivaONE

All your collaboration and communication tools in one place.
Nextiva App

Use your Nextiva phone service on your mobile phone.
Call Flows

Set up a menu to greet and direct callers.

  • Nextiva Call Center

    Nextiva Call Center empowers businesses of all sizes to manage customer interactions smoothly and efficiently. With features like advanced call...

  • Nextiva Call Center: Reports

    Reports are generated on historical data regarding workitems, campaigns, queues, agents, agent scripting data, and more. Nextiva provides the following...

  • Nextiva Call Center: Users

    Administrators handle user management in Nextiva Contact Center. Different users have distinct roles, interactions with objects, and permissions within the...

  • Nextiva Call Center: Campaigns

    A campaign is a structured set of rules and configurations designed to address specific customer needs by organizing queues, agents,...

  • Nextiva Call Center: Workflows

    Customize workflows to improve customer interactions, ensuring more efficient handling of calls and services. Search for Workflow in the Options...

  • Nextiva Call Center: Queues

    Customers waiting to connect with an agent are placed in a queue, which holds these interactions until they can be...

  • Nextiva Call Center: Skills

    Ensure top-notch service by creating and assigning skills to agents to improve the efficiency and effectiveness of your customer experience...

  • Nextiva Call Center: Prompts

    Prompts allow users to create, upload, view, and listen to audio messages used in various workflows. These prompts can be...
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