The best business phone system for remote teams.

Zero outages. Now that's peace of mind for your Cloud-based business VoIP system.

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Best Business Phone System
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Work from anywhere with Nextiva.

Mobile app

HD voice with enterprise-grade call quality.

Compatible with iOS or Android devices.

Advanced call controls in the palm of your hand.

One-click meetings from your cell phone.

Desktop app

Free app download for Windows or macOS.

Call anyone straight from your laptop.

One-click audio and video conferencing.

Integrates with Salesforce, Microsoft Dynamics, and more.

HD video conferencing

Meet instantly via a mobile phone or computer.

Let guest attendees join from their browser.

All-day web conferencing; no time limits.

Share screens to collaborate in real time.

Desk phones

Three-way conferencing and multi-line support.

Extended talk time and standby period.

Choose from wireless (WiFi) or DECT phones.

Optional Power over Ethernet (PoE) and Bluetooth support.

Conference phones

Sleek, easy-to-use conference phones.

Extended vocal range and built-in noise reduction.

Optional WiFi and Bluetooth connectivity.

Intuitive call-handling features on a touchscreen display.

Virtual fax

Send and receive faxes using your mobile devices.

Keep faxes secure with a 256-bit SSL encryption.

Attach up to ten files per fax.

Switch to a toll-free number anytime.

Mobile apply Desktop app Video conferencing Desk phone Conference phone Virtual fax

Nextiva Pricing

Digital

$20 $25
$25 Save 20%
/user/mo
Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

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Digital features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

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    Website live chat
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    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

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    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

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    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk

Core

$30 $35
$35 Save 40%
/user/mo
Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

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Core features:

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    Keep tabs on what competitors are doing across social media, forums, and blogs.

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    Competitive monitoring
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    Support and sell using social messaging capabilities including Facebook Messenger, Instagram DM, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

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    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

    Tooltip icon
    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk
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    Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

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    Inbound & Outbound Voice
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    Send and receive SMS text messages from your business phone number using the desktop and mobile app.

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    Business SMS
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    Collaborate face-to-face with video meetings. Engage in sidebar chats and record for future reference.

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    Video meetings
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    Get on the same page by sharing your screen during a video call or exchanging key files.

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    Screenshare & file share
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    Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

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    Call routing

Engage

$40 $50
$50 Save 44%
/user/mo
Get a Demo

For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

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Everything in Core, plus:

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    Enable customers to reach your entire team via a shared SMS inbox, allowing multiple team members to access messages, respond promptly, and deliver faster resolutions.

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    Customer-to-team SMS Messaging
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    Give your business a professional edge by offering a universal, non-local, toll-free number.

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    Toll-free number & minutes
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    Move your business forward with insight gained from data found within your voice analytics.

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    Advanced reporting
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    Ensure a premium voice calling experience by integrating Nextiva’s reliable and clear voice solution into your Microsoft Teams workflow.

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    MS Teams integration
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    Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction.

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    Web chat: Live & bot

Power Suite

$60 $75
$75 Save 44%
/user/mo
Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

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Everything in Engage, plus:

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    Manage high-volume inbound calls and use touch tone prompts to route calls to best-fit agents.

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    Inbound sales and service call center
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    Route callers to best-fit agents based on demographics, language, affinity, hard skills, etc.

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    Priority and skills-based routing
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    Increase efficiency and collaboration by connecting agents and supervisors in a single interface.

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    Unified team interface
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    Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

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    Supervisor dashboard*
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    Save your customers time and preserve experience during peak hours by allowing callers to request a call back when they reach the front of the queue.

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    ACD callback*

Got pricing questions?

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How Nextiva stacks up

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We’re the preferred vendor against the competition.

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Nextiva is recommended by 92% customers. Rated by 3185+ customers.

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2 Billion+ Calls on our network
100,000+ Happy customers
1,000+ Global employees

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I'm a big fan of companies like Nextiva.

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Co-Founder of Apple

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I’m a big fan of Nextiva

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