Make every interaction count.

Give customers what they want
Answer questions and fix problems faster, personalize offers and interactions, and use real-time insights to treat customers like VIPs.

Help agents accomplish more
Lower handle times, speed up resolution, and avoid agent burnout with AI, automation, and workforce engagement.

Lower costs, not your standards
Cut manual tasks, refocus agents on high-value work, and realize greater ROI using a future-ready, unified platform.
Results matter. Nextiva delivers.

Agent assist technologies are huge in their ability to make people feel more confident in their jobs, eliminate burnout, and be able to truly measure who’s doing a great job.
Michael Fitzpatrick
CTO Sequential Technology
Results
- 74% reduction in abandoned calls in 6 months
- 20% improvement in first contact resolution
- 90% improvement in queue adjustment times


I have been in the Contact Center Technology space for 25 years and have worked with all of the major platforms. Nextiva hands down has proven to be the best value.
Kirk Staggs
Senior VP and COO SigmaComm
Results
- 42% faster employee onboarding
- 20% savings over other solutions
- Zero client calls flagged as spam


Nextiva has boosted our productivity. The platform has been instrumental in helping us track and personalize interactions, ensuring each client feels valued and heard.
Amir Erez
CEO of Cedar Financial
Results
- 30% cost reduction
- 40% improvement in operational efficiency
- 30% growth in agent-driven revenue

Let’s help you boost productivity
and trim your contact center costs.
We’ll talk about your needs and answer your questions. No obligation.