Business Voice

Power of voice is in Nextiva

Give your team the power of reliable, flexible communication tools that grow with your business.

Call Recording
Teammate call
ACME Support

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2,000+ 5-star reviews

Leader in 30+ Categories

2025 Winter Leader

Stay connected anywhere

Desktop App
Start or continue the conversation right from your Mac or PC.
Browser-Based
Connect instantly from any web browser — no downloads or installs required.
Mobile App
Make and receive calls from your business number using your iPhone or Android.
Modern Phones
Blend the familiarity of desk phones with advanced voice features.
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Meet Nextiva

Uncompromised Quality,
Unmatched Flexibility

Reliability

Nextiva’s platform ensures uninterrupted, high-quality voice calls and reliability.

Integrations

Seamlessly integrate voice services with your existing business tools for a unified workflow.

Compliance

Get ultimate flexibility with our easy to use administration panel.

Call RecordingBusiness voice communication

We deliver 99.999% uptime so you’ll never miss a beat with your customers.

99.999%

Nextiva Voice is built for scale and designed to grow alongside your business – no matter what you need.

Enterprise ready, from day one
Remote Management
Edit permissions, users, call flows, you name it – all remotely.
Smart Call Routing
Use our easy, no-code system to quickly set up and change call paths.
Multi-location
The team presence indicator shows availability across locations.
Auto Attendant (IVR)
Create call menus to reach the right department or person every time.

The world’s most powerful voice platform

Unmistakable Clarity
Every conversation is crisp, clear, and free from disruptions. Elevate your business discussions to a new standard of excellence.
Call duration
1-Click Call Recording
Record, save, and download calls with a click. Stay focused on the conversation, knowing you can revisit the recording.
Cloud Communications
Upgraded Voicemail
Use the Nextiva App for easy access, playback, AI transcription, and the option to call back or text right from the voicemail.
Agent voicemail
AI Voicemail Transcription
AI Voicemail Transcription: Turn voicemails into text for quick and easy reading. No need to listen to dozens of long voicemails to find the important ones.
Voicemail AI transcription
Voicemail Notifications
Choose to be notified of a voicemail via email and text.
Voicemail notifications
Effortless Note-Taking
Use the Nextiva App to jot down notes during calls for future context. Access and edit post-call notes from the call history, eliminating the need to remember conversation details or locate notes and boosting productivity.
Nextiva contact information
Switch Devices, Instantly
Effortlessly move live calls between devices. Stay seamlessly connected whether you're on the go, at home, or in the office.
Virtual Phone System
1-Click Call Transfer
Transfer an incoming call to a teammate with just a click.
Call Transfer
Real-Time Directory & Availability
Swiftly locate a colleague in the company directory, check their availability, or assess who is free before transferring a customer call.
Agent status
Any Device
Use Nextiva on your mobile phone or computer.
Video Conferencing
Industry-Leading Reliability
Proven reliability with 99.999% uptime, no matter the circumstances.
Reliability statistics
Powerful Dialer
Initiate one-on-one or group calls directly from a chat, dial a team or an individual by searching your contact list, or use the dial pad to make a phone call.

Nextiva gave us the platform we needed to double the amount of customer interactions we support.

Rich Sparkman

Director of IT at Shelby American

Grow your business with Nextiva.

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Frequently Asked Questions

How do business phone systems differ from consumer voice services?

Business phone systems, like Nextiva, are designed to meet the needs of teams and organizations, offering advanced functionality such as auto attendants, call routing, video conferencing, and voicemail transcription. Unlike consumer voice services, they integrate with business tools like Microsoft Teams, provide scalability for growing teams, and ensure enterprise-grade reliability with features like call queues and toll-free numbers.

What are the top features of a business phone service?

The best business phone services include:

  • Auto Attendants: Professionally greet and route calls.
  • Call Recording: Record and review calls for quality assurance.
  • Voicemail Transcription: Read voicemails via email or app.
  • Team Messaging: Collaborate seamlessly across devices.
  • Video & Audio Conferencing: Host seamless group calls and HD video meetings to stay connected with your team and clients, whether in the office or remote.
  • Call Routing: Direct calls based on set criteria to the right person or department.
  • International Calling: Connect with clients and teams worldwide at competitive rates.

How do business voice technologies improve customer experience?

Business voice technologies streamline communication with tools like call routing, ensuring customers reach the right person quickly. Features like voicemail transcription, call recording, and video conferencing enhance customer interactions by improving response times and personalization. With VoIP’s flexibility, you can maintain exceptional service from anywhere.

Can I integrate my apps with my business voice service?

Yes! Nextiva integrates with popular business applications like Salesforce, Microsoft Teams, and Office 365. You can also use APIs to build custom workflows, making it easy to connect your phone system to your existing tools and processes.

Do I need to change phone numbers or extensions?

No, Nextiva allows you to keep your existing phone numbers and extensions through a simple porting process. This ensures a seamless transition without disruption to your business.

What customer support options are available with Nextiva?

Nextiva provides award-winning 24/7 customer support to ensure your system runs smoothly. Whether you need help with setup, troubleshooting, or optimizing features, our dedicated team is always available to assist.

Does Nextiva offer monthly or annual plans?

Nextiva offers price plans designed to meet the needs of today’s businesses. Choose a monthly plan with no commitment. Maximize your savings with a contract term of 12, 24, or 36 months.

Every business phone plan includes unlimited nationwide calling and professional calling features (auto attendant, on-hold music, call forwarding, and more) enjoyed by small businesses and enterprises.

Will a VoIP phone work anywhere?

In theory, a VoIP phone will work anywhere you have a high-speed internet connection. As long as you have an internet connection, you’ll be able to make and receive calls without being tied to one place, like a desk in your office.

However, the result may vary based on the type of VoIP phone you have. For example, if you have a VoIP hardphone (a physical phone that looks much like a traditional desk phone), you may need to plug it in directly to a wireless router in order for it to work.

A VoIP softphone, on the other hand, is a software program that runs on your computer or mobile device. A VoIP softphone will work as long as you are connected to a wireless internet connection, including the high-speed data available on your mobile phone, when using the VoIP phone app.

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4.6/5

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I’m a big fan of Nextiva

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Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe at any time. For more information, check out our
Privacy Policy.