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Power of voice is in Nextiva
Give your team the power of reliable, flexible communication tools that grow with your business.
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Trusted by forward-thinking companies:
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Stay connected anywhere
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Uncompromised Quality,
Unmatched Flexibility
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Reliability
Nextiva’s platform ensures uninterrupted, high-quality voice calls and reliability.
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Integrations
Seamlessly integrate voice services with your existing business tools for a unified workflow.
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Compliance
Get ultimate flexibility with our easy to use administration panel.
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We deliver 99.999% uptime so you’ll never miss a beat with your customers.
Nextiva Voice is built for scale and designed to grow alongside your business – no matter what you need.
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The world’s most powerful voice platform
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AI and automation. All connected
on a single unified platform.
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Elevate your business conversations
Connect with us today and discover how our business voice platform can empower your business.
Get My DemoNextiva gave us the platform we needed to double the amount of customer interactions we support.
Rich Sparkman
Director of IT at Shelby American
Grow your business with Nextiva.
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Frequently Asked Questions
How do business phone systems differ from consumer voice services?
Business phone systems, like Nextiva, are designed to meet the needs of teams and organizations, offering advanced functionality such as auto attendants, call routing, video conferencing, and voicemail transcription. Unlike consumer voice services, they integrate with business tools like Microsoft Teams, provide scalability for growing teams, and ensure enterprise-grade reliability with features like call queues and toll-free numbers.
What are the top features of a business phone service?
The best business phone services include:
- Auto Attendants: Professionally greet and route calls.
- Call Recording: Record and review calls for quality assurance.
- Voicemail Transcription: Read voicemails via email or app.
- Team Messaging: Collaborate seamlessly across devices.
- Video & Audio Conferencing: Host seamless group calls and HD video meetings to stay connected with your team and clients, whether in the office or remote.
- Call Routing: Direct calls based on set criteria to the right person or department.
- International Calling: Connect with clients and teams worldwide at competitive rates.
How do business voice technologies improve customer experience?
Business voice technologies streamline communication with tools like call routing, ensuring customers reach the right person quickly. Features like voicemail transcription, call recording, and video conferencing enhance customer interactions by improving response times and personalization. With VoIP’s flexibility, you can maintain exceptional service from anywhere.
Can I integrate my apps with my business voice service?
Yes! Nextiva integrates with popular business applications like Salesforce, Microsoft Teams, and Office 365. You can also use APIs to build custom workflows, making it easy to connect your phone system to your existing tools and processes.
Do I need to change phone numbers or extensions?
No, Nextiva allows you to keep your existing phone numbers and extensions through a simple porting process. This ensures a seamless transition without disruption to your business.
What customer support options are available with Nextiva?
Nextiva provides award-winning 24/7 customer support to ensure your system runs smoothly. Whether you need help with setup, troubleshooting, or optimizing features, our dedicated team is always available to assist.
Does Nextiva offer monthly or annual plans?
Nextiva offers price plans designed to meet the needs of today’s businesses. Choose a monthly plan with no commitment. Maximize your savings with a contract term of 12, 24, or 36 months.
Every business phone plan includes unlimited nationwide calling and professional calling features (auto attendant, on-hold music, call forwarding, and more) enjoyed by small businesses and enterprises.
Will a VoIP phone work anywhere?
In theory, a VoIP phone will work anywhere you have a high-speed internet connection. As long as you have an internet connection, you’ll be able to make and receive calls without being tied to one place, like a desk in your office.
However, the result may vary based on the type of VoIP phone you have. For example, if you have a VoIP hardphone (a physical phone that looks much like a traditional desk phone), you may need to plug it in directly to a wireless router in order for it to work.
A VoIP softphone, on the other hand, is a software program that runs on your computer or mobile device. A VoIP softphone will work as long as you are connected to a wireless internet connection, including the high-speed data available on your mobile phone, when using the VoIP phone app.