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year after year.
The largest private communications company in North America. We stay private to focus 100% on you.
All awards
#1 in Small-Business Americas Regional Grid for Contact Center
Winter 2025#1 in Grid Report for Call Center Infrastructure
Winter 2025#1 in Grid Report for Cloud PBX Platforms
Winter 2025#1 in Momentum Grid Report for UCaaS Platforms
Winter 2025#1 in Implementation Index for UCaaS Platforms
Winter 2025Leader in 31 G2 Winter 2025 Reports Across 5 Categories
Winter 2025Strong Performer in Gartner® Peer Insights™ Voice of the Customer for CCaaS
2025Top Rated Award for Contact Center
2025#1 Most Loved on TrustRadius
2024#1 Rated on GetVoIP
2024Small Business Leader, Americas Winter 2024
Winter 2024Best Usability, Small Business Winter 2024
Winter 2024Highest User Adoption, Mid-Market Winter 2024
Winter 2024TrustRadius Top Rated 2024
2024TrustRadius Best Feature Set 2023
2023TrustRadius Best Relationship 2023
2023TrustRadius Best Value for Price 2023
2023Inc. Power Partner 2023
20232022 Winner, Sitejabber Awards
2022Consumer Affairs Top Companies
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Proven results across industries
Cedar Financial
Transformed customer communications and dramatically improved team productivity.
Read Case StudyNEBA
Improved answer ratios by 20% with Nextiva Contact Center for better patient care.
Read Case StudyEmergia
High-volume call center boosted voice channel efficiency by 154% with Nextiva.
Read Case StudyFranklin Street
325 employees across six locations communicate seamlessly with 99.999% uptime.
Read Case StudyJersey College
Recruit and educate more students on budget with unified communications.
Read Case StudyTabarka Studio
Reduced communication costs by 60% while customers never receive a busy signal.
Read Case StudyShelby American
The iconic brand relies on rock-solid operations, cutting costs in half.
Read Case StudySan Antonio Spurs
365-day fan engagement with exceptional season ticket member experiences.
Read Case StudyTata Play
1M+ messages per month with AI-powered bots on WhatsApp.
Read Case StudyOrange County Rescue
Dependable communications serving at-risk citizens every day of the year.
Read Case StudySee how Nextiva can help your team.
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Businesses trust Nextiva for their communications
An incredible 98% improvement in customer response time and an 11% increase in positive reviews.