Logistics
Streamlined conversations so your goods get from here to there, on time.
Transform your logistics operations from the production room to final delivery, with real-time updates, data-driven insights, and unified communication.
Suppliers
Drivers & Carriers
Brokers
Trusted by forward-thinking companies:
89%
Strong omnichannel engagement retains 89% of customers, versus 33% for weak engagement.
93%
Online consumers want regular shipment updates to stay informed.
75%
Online customers see effective delivery communication as crucial to the customer experience.
Get a pulse on your entire operation, instantly.
Log in once for 360° access to the communication and customer experience tools you need to overdeliver and increase long-term retention.
Reduce delays
Monitor online reviews and mentions in one place and connect with clients via text and DMs.
Share updates & paperwork on the go
Use the mobile app to make a quick call or send text. Simplify paperwork with virtual faxes.
Build a reputation
Protect your brand and proactively build a reputation that makes you their first choice.
Streamline the back and forth.
Access crucial communication tools to manage unknowns, pivot quickly, and meet tight deadlines.
Provide the right information, quickly
When they need you, you’re there. Let them text your business number. Provide answers to calls using interactive voice responses or smart call routing to specialized teams.
Communicate easily and often
Do business and send online faxes from anywhere. Use one app to call or text status updates.
Monitor your online presence
Watch what they’re saying about you online so you can control the conversation and ensure your reputation is protected.
Suppliers
Lead the way in exceptional communication.
Ensure everyone involved from pickup to delivery is on the same page.
Employ AI answering
Give callers quick responses and status updates with interactive voice responses.
Provide automated answers to FAQs
Record answers for questions about address, pickup hours, or policies.
Nextiva's platform ensures our suppliers are on the same page from pickup to delivery, using AI answering for quick responses and automated updates—leading the way in exceptional communication.
Jhon Reales
Logistics Coordinator at Arl Logistics
Drivers & Carriers
Manage your business communication and contracts with Nextiva.
Submit signed contracts virtually and send updates via call or text.
Fax from your phone
Shuffle paperwork from the virtual fax portal accessible wherever there’s internet connection.
Text quick updates
Text from the same app you call from using your mobile phone or desktop computer.
Keep contacts organized
Upload contacts to the app. Contacts, calls, and texts sync across the mobile and desktop app.
"Managing communication and contracts with Nextiva, our drivers and carriers submit contracts virtually, send updates via call or text, and streamline paperwork with mobile fax—keeping our logistics business moving smoothly."
Jorge Mendoza
Project Manager at U.S. Legacy Co.
Brokers
Make sure you’re the top pick, every time.
Reputation is everything in this industry—make it easy to get it right.
Get alerts for online mentions
Actively monitor review sites and respond as soon as reviews hit your inbox. Route social mentions coming from comments and DMs.
Share on social
Schedule posts, monitor comments, and check your reporting to see what’s working.
Keep an eye on the competition
Monitor your competitors from the same app you use to manage your own social and review sites.
Nextiva helps us stay ahead by actively monitoring online mentions, scheduling social posts, and keeping an eye on the competition—all from one app, making reputation management a breeze.
Natalia Jimenez
Logistics at Monarch Transport Group
We help logistics businesses set a standard of operational agility that drives efficiency and growth using Nextiva’s AI-powered platform.
ARL Network
With Nextiva since 2023
“For our suppliers, Nextiva reduces delays by providing 24/7 answers through preferred channels, ensuring a smooth flow of communication from staff, brokers, or drivers.
Andrea De Castro
Manager at ARL Network
ARL Logistics
With Nextiva since 2023
“Nextiva’s mobile app simplifies communication for our drivers and carriers, allowing them to share updates on the go, send online faxes, and organize contacts—all in one place for efficient logistics operations.”
Shawn Sheasly
Account Manager at ARL Logistics
I would highly recommend Nextiva to any organization.
Bryce Hollweg
Chief Operating Officer, Florida Panthers