AI Live Chat

Resolve customer issues instantly with AI chat support

Keep customers happy, and increase efficiency with
AI-powered chatbots for sales and support.

Take your profiles to a new level

We seamlessly integrate live chat, video chat, and popular messengers into one powerful platform.

Live Chat
WhatsApp
Mail
Viber
Instagram DM
Facebook Messenger
Hey! Tony from Nextiva here

With Nextiva’s AI you can deliver personalized experiences. Resolve up to 60% of customer questions.

Average chat response takes 4 minutes to solve and costs $20. With AI, respond in seconds at fraction of the cost.

arrow-down

Human chat conversations

arrow-down

AI chat conversations

Availability
arrow-down Limited
Subject to working hours and breaks.
arrow-up High
Available 24/7, no breaks needed.
Accuracy
arrow-down Varies
Depends on workload and efficiency.
arrow-up Fast
Can process and respond to emails quickly.
Cost
arrow-up Lower
Prone to human error.
arrow-up Higher
Consistent responses, less prone to error if well-programmed.
Scalability
arrow-down Higher
Salaries, benefits, and training costs.
arrow-up Lower
Initial setup cost, minimal ongoing expenses.
Learning and adaptation
arrow-down Limited
Constrained by human resource availability.
arrow-up High
Can handle large volumes of emails simultaneously.

Looks interesting? Check out more.

Learn more

Drive more impact from every conversation

Livechat

Add Nextiva to your product, app, or website to create ongoing engagement with your customers and foster lasting relationships.

All messaging apps

No training, no configuration, no new bot paths. Getting started is easy. You’ll be live in minutes.

Conversational AI

Our AI powered solution enables automates up to 90% of all your customer interactions across all of your digital channels.

Customer messaging that sounds like you. Powered by Nextiva.

Blue square

On brand

Deliver a consistent brand experience in every interaction. Create and customize widgets to reflect your brand.

AI Customer Support
Purple background

Flexible

It’s fast, flexible, and simple to configure. You won’t need a lot of time or technical support to get started.

Total Sales
Purple background

Built for today’s customer experience

Deliver faster answers for your website visitors and customers, and build deeper connections. At every touchpoint.

New review

Our customers deliver amazing experiences with Nextiva

550+

Bakery Locations

Read the case study
Nothing Bundt Cakes
Cedar Financial Logo
The San Antonio Spurs Partner with Nextiva

50,000+

Monthly reviews

98%

Faster response time

Read the case study
Hyundai Logo

5%

Increase in connection rate

8.88%

Increase in conversion rate

Read the case study
Charter Global

Ready to make business

conversations better?

Trusted by millions
of users daily

G2 Rating


4.5/5

TrustPilot Rating


4.7/5

I’m a big fan of Nextiva

Steve Wozniak







We’re committed to your privacy. Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.

Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe at any time. For more information, check out our
Privacy Policy.