AI Chatbots

Personalize experiences at
scale with AI chatbots

Deliver human-like, personalized sales and support every time.

Trusted by forward-thinking companies:

TrustRadius

#1 Most Loved on TrustRadius 2024

Trustpilot

2,000+ 5-star reviews

Gartner Peer Insights 2023: Customers Choice

Midsize Enterprise Choice

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Save time – for you
and your customers.

Automation across channels

Use AI chatbots on your website, Facebook, WhatsApp, and more.

Human-like interactions

Our AI learns from every interaction to deliver personalized service.

Guided customer journeys

Let AI handle most interactions and escalate to human support as needed.

Offer 24×7 customer support

Fill gaps in your working hours with AI and never leave a customer waiting.

Customized automations across different channels and languages

Multilingual

Deliver support in over 50 languages for global business conversations.

NLP & machine learning

Personalize customer interactions based on individual needs.

Customizable automation

Control AI usage and train it to route conversations to live agents.

Omnichannel deployment

Automate support across channels for consistent business interactions.

Insights & analytics

Use insights to optimize chatbots for timely case resolution.

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90% of interactions can be automated using Nextiva AI

30% of cost eliminated

Customers see amazing results with AI chatbots

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40%

Response Times

20%

CSAT Scores

50%

Digital Deflection

Our customers deliver amazing experiences with Nextiva

1.7B+

Parcels/Year

40%

Cost Reduction

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$20B

Annual Revenue

19M+

Customer Connections

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860M+

Customers

471

Stores

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5%

Increase in connection rate

8.88%

Increase in conversion rate

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Ready to make business interactions better?