Trusted by forward-thinking companies:
Save time – for you and your customers.
Automation across channels
Use AI chatbots on your website, Facebook, WhatsApp, and more.
Human-like interactions
Our AI learns from every interaction to deliver personalized service.
Guided customer journeys
Let AI handle most interactions and escalate to human support as needed.
Offer 24×7 customer support
Fill gaps in your working hours with AI and never leave a customer waiting.
Customized automations across different channels and languages
Multilingual
Deliver support in over 50 languages for global business conversations.
NLP & machine learning
Personalize customer interactions based on individual needs.
Customizable automation
Control AI usage and train it to route conversations to live agents.
Omnichannel deployment
Automate support across channels for consistent business interactions.
Insights & analytics
Use insights to optimize chatbots for timely case resolution.
90% of interactions can be automated using Nextiva AI
30% of cost eliminated
Customers see amazing results with AI chatbots
Learn more40%
Response Times
20%
CSAT Scores
50%
Digital Deflection
Our customers deliver amazing experiences with Nextiva
5%
Increase in connection rate
8.88%
Increase in conversion rate
50%
Savings
21M+
Customers
40%
Cost Reduction
$20B
Annual Revenue
19M+
Customer Connections