Top Rated VoIP Phone Service by G2 and Nextiva

Rated Easiest to Use VoIP System on G2

Plans starting as low as $18.95/mo

Get the most reliable cloud PBX with powerful features, easy setup and crystal-clear call quality.

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Small Business Phone System
9.2 Ease of Use
VoIP Average: 9.0
G2 Crowd Logo
9.4 Quality of Support
VoIP Average: 8.7
G2 Crowd Logo
9.1 Ease of Admin
VoIP Average: 8.6
G2 Crowd Logo

The above stats are from the Mid-Market Grid®️ Report for VoIP | Winter 2023

Honest. Affordable. Simple.

Nextiva Pricing

Digital

$20 $25
$25 Save 20%
/user/mo
Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

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Digital features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

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    Website live chat
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    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

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    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

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    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk

Core

$30 $35
$35 Save 40%
/user/mo
Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

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Core features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

    Tooltip icon
    Website live chat
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    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

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    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

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    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk
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    Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

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    Inbound & Outbound Voice
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    Send and receive SMS text messages from your business phone number using the desktop and mobile app.

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    Business SMS
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Video meetings
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Screenshare & file share
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    Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

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    Call routing and queueing

Engage

$40 $50
$50 Save 44%
/user/mo
Get a Demo

For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

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Everything in Core, plus:

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    Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

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    Advanced IVR
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    Give your business a professional edge by offering a universal, non-local, toll-free number.

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    Toll-free number and minutes
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    Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

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    Advanced reporting
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    Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

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    Core integrations
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    Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

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    Website chatbot

Power Suite

$60 $75
$75 Save 44%
/user/mo
Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

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Everything in Engage, plus:

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    Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

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    Inbound call center
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    Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

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    Intelligent Virtual Assistant
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    Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

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    Intelligent skills routing
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    Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

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    Unified team interface
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    Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

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    Supervisor dashboard

With Nextiva, You Can Have It All

Things changed for the better after switching to Nextiva. Nextiva customers also reported up to 60% cost savings on their phone bill.

After switching to Nextiva After switching to Nextiva

Our customers said life became easier after switching to Nextiva.

Eric Siu "We love Nextiva's reliability and features like call pop, free online faxing, auto attendant, IVR and call routing. It gives us the appearance of a bigger, more polished business." Eric Siu CEO, Single Grain
Chris Brencans "Countless sales have been done on the Nextiva mobile app. We couldn't run our business without it. Since adopting Nextiva in 2016, we've seen 203% revenue growth." Chris Brencans CMO, On The Map Marketing

Amazing Features. Incredible Value.

Receive voicemail messages, including caller information in your inbox. Voicemail-to-email saves you time in dialing to get your voicemail messages. Just open your email and listen.

Choose any phone number your business needs in any area code. No matter where your office is, handle inbound and outbound calls with confidence. It's super simple to manage your company's phone lines with a cloud PBX.

Earn the trust of leads and customers with a toll-free phone number. Easily route inbound calls to your team or forward them to your phone. Plus, add an auto attendant to fast-track callers to the right department.

For larger VoIP call centers, Interactive Voice Response (IVR) may improve caller experience. Based on specific words or phrases callers say, an IVR routes calls to the correct department.

Enable callers to wait on hold for the next available agent. Call Queues minimize rejected calls and deliver a great customer experience. With a cloud PBX, you won't need any specialized hardware to provide call queuing.

If you've ever heard, "Press 1 for sales, press 2 for support," then you've used an auto attendant. Using a cloud PBX, set up your auto attendant in seconds, not days. Your team will appreciate speaking to the right callers every time.

With your cloud-based, virtual PBX, silently record all calls with no hardware. Call recording is an excellent way to fact-check customers or to provide coaching opportunities for your staff. All call recordings are securely stored, so only authorized personnel can access them.

Give your office the ability to block, route, and transfer calls intelligently. Every business can leverage advanced PBX features to provide the perfect customer experience beyond voicemail.

Handle incoming calls by directing them to the correct department or team automatically. Advanced call routing criteria can include the calling number, called number, or business hours.

Get a clear snapshot of your inbound and outbound call performance at any time. You can even display the stats on fancy wallboards for the team.

Crisp and clear audio. Easy to set up in minutes. Better service that costs less.

Save $30.00 Limited time offer

Nextiva X815 IP Phone

Nextiva X-815

A sleek, six-line, color, bluetooth-ready, IP phone ideal for call-center or office workers.

$159.99

$129.99

or $3.75/mo


Learn more
Nextiva Poly Trio 8500 Conference Phone

Poly® Trio 8500

A powerful conference phone with a 14-foot optimal vocal pickup range and Bluetooth/USB connectivity that is ideal for small – medium conference rooms.

$799.95

or $27.00/mo


Learn more
Nextiva CS510 Wireless Headset

Poly CS510

A DECT 6.0 wireless, single-ear headset with one-touch answer, call management, and a 350 foot range. It’s ideal for agents who walk-and talk keeping the flow of conversation with them.

$229.99

or $11.00/mo


Learn more

A Mockup of Nextiva Mobile App

Nextiva Mobile App

Make and receive calls on your computer or mobile phone. The NextivaONE App keeps you connected when you're away from your office phone - or replaces your desk phone all together. It's like carrying your office in the palm of your hand.

Learn more

Nextiva Pricing FAQs

To purchase Nextiva, contact our sales team at (800) 799-0600, chat with us, or request a demo. We’ll discuss your business needs to suggest the best solution for you.

Phone service for your business starts at $18.95 per month per user, depending on the number of users and contract length. To complement your cloud-hosted VoIP phone system, you also get access to an entire suite of business applications to maximize your productivity.

Yes! With Nextiva, you can choose to buy or rent many high-performance VoIP phones that work perfectly in your business. We offer many VoIP devices to purchase or lease, including desk phones, cordless phones, conference phones, and headsets. The best part is that we pre-configure the devices, so you can use them instantly.

We accept all major credit or debit cards. Optionally, you may switch to an eCheck (via ACH) method after you complete the initial payment. You can also choose to pay on a monthly or annual basis.

Yes. Our software suites include all the communication tools your business needs for one low price. If you have specific needs, call us at (800) 799-0600 so we can customize the Nextiva platform for your business.

Nextiva provides every customer with unlimited 24/7 live support. Every plan includes an ultra-high uptime of 99.999%. We actively monitor our network around-the-clock for maximum security and reliability. But that's just the start.

Our business phone plans include 45+ powerful VoIP features, including unlimited nationwide calling, online faxing, free phone numbers, voicemail-to-email, and auto attendant. Plus, we'll migrate your existing phone number at no charge. Enjoy superior HD voice quality on every call thanks to our eight military-grade data centers strategically located across the United States.

Nextiva offers many flexible options, all built to meet your needs. You can choose a monthly plan with no commitment. Maximize your savings by committing to a contract term for 12, 24, or 36 months.

Yes, anytime. We design our plans to grow with your company as it grows and to fit your needs at every stage. If you find your current plan no longer suits your needs, reach out to your Client Success Manager or call us at (800) 799-0600 to adjust your plan.

Nextiva offers affordable SIP Trunks for businesses looking to upgrade legacy PBX systems to modern voice communication on a budget. PBX SIP Trunking by Nextiva is compatible with many popular PBX systems including Asterisk, Cisco, 3CX, FreePBX, Mitel, Avaya, and more. Pricing for SIP Trunks start at $14.95 per month.

First, we provide you the perfect blend of guidance, training, and support from day one. From migrating your existing phone numbers with precision to helping your company scale with Amazing Service Delivery, we've got you covered. We are also rated the easiest to use VoIP solution by G2.

Second, our unbeatable network reliability. Nextiva customers experienced zero outages in 2019. With Nextiva, you get more than just a dial tone, you get peace of mind.

Third, Nextiva has taken zero outside funding from investors. Instead, we've bootstrapped millions into developing our platform and serving our community. Happy employees = happy customers. Nextiva has over 1,000 team members who are all personally driven to provide you with the best customer service you won't find anywhere else.

When you choose us, you're selecting a communications partner that is passionate about your growth and proves it every day. Nextiva is proudly rated A+ from Comparably, 4.5/5 on Glassdoor, 4.7/5 on GetVoIP, and has earned a lot of press.

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The most trusted and successful brands use Nextiva

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I'm a big fan of companies like Nextiva.

Steve Wozniak
Co-Founder of Apple

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Rated Best Usability VoIP System on G2 and Nextiva

Trusted by millions
of users daily

G2 Rating


4.5/5

TrustPilot Rating


4.7/5

I’m a big fan of Nextiva

Steve Wozniak







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