Stop missing calls.
Use the best AI answering service.
XBert AI gives your business 24/7 coverage—handles calls, texts, and chats, books meetings, and escalates urgent calls so customers never have a bad experience.
Listen to XBert AI handle calls, appointments, and questions.
Restaurants
Listen to XBert handle reservations and respond to menu inquiries.
HVAC
Hear XBert schedule service calls and manage appointment changes.
Healthcare
Hear XBert book patient appointments and handle after-hours inquiries.
Legal services
Listen to XBert screen prospective clients and connect them to the right attorney.
Insurance
Experience XBert answer policy questions and book consultations.
Accountants
Listen to XBert book tax appointments and respond to service questions.
Join 100K+ Businesses Growing Faster with AI
“We were missing 40% of our calls. Within the first week with XBert, our appointment bookings doubled. The ROI is insane.”
“XBert handles our overflow during busy times and takes all our after-hours calls. It's like having a full-time receptionist for $3/day.”
“Our customers love getting instant answers while I'm on a showing. XBert never sleeps, never takes breaks, and never misses a lead.”
Why businesses choose XBert AI answering service.
Easy to Setup
We handle setup, or your AI learns directly from your website and documents.
Natural Helpful Voices
Provide a human experience with ai-powered voices that converse like your best agents.
Built-in Safeguards
Calls requiring personal attention are automatically routed to your team.
AI that Gets Work Done
Answers calls, collects details, schedules appointments, and sends summaries.
Capture every lead,
even when you’re sleeping.
You’re on a job site, in a meeting, or even sleeping. The phone rings. You can’t answer. That caller doesn’t leave a voicemail—they just call your competitor. XBert catches every call instantly so you never lose a lead just because you’re unavailable.
Stop chasing leads and start booking appointments.
Scheduling conflicts and evening callbacks are exhausting. XBert handles the back-and-forth, qualifying leads and booking appointments directly on your calendar while you focus on the work.
Know exactly who called without stopping your work.
You worry about what you’re missing. Is it an emergency? A spammer? A VIP client? You need to know without being glued to your phone. XBert sends instant text summaries so you can glance, verify, and get back to what matters with total peace of mind.
Built for service businesses across every industry.
Home Services
- Cleaning
- Janitorial Cleaning
- Pressure Washing
- Window Cleaning
- Lawn Care
- Tree Care
- Landscaping
- Snow Removal
Contractors
- General Contracting
- Plumbing
- Handyman
- HVAC
- Electrical
- Painting
- Roofing
- Emergency Restoration
Professional services
- Real Estate
- Law Firms
- Property Management
- Financial Services
- Insurance
- Chiropractors
- Veterinary
- Salons
Hospitality & more
- Restaurants
- Franchises
- Towing
- Pest Control
- Auto Repair
- Fitness Centers
- Medical Offices
- Retail Stores
An AI employee you can trust
with your customers.
XBert runs on Nextiva's enterprise-grade platform. Your data is encrypted, your customers are protected, and every interaction is logged and auditable.
Trained on your knowledge base
XBert absorbs your services, policies, hours, and frequently asked questions, then uses that knowledge to give accurate, grounded answers every time.
Full visibility, full control
Define exactly what your AI employee can and can't do. Every conversation is recorded, transcribed, and available for review. Nothing happens in a black box.
Knows when to pass the baton
Complex or sensitive situations get routed to your team instantly, with the full conversation attached so no one starts from scratch.
Industry-recognized compliance
Nextiva holds the certifications that regulated industries demand, so your AI employee meets the same standards your business does.
Get Started with XBert
Add XBert to your Nextiva plan. No long-term contracts — start today and scale as you grow.
Per 99 interactions, then $0.99 per interaction after
- Real-time coaching on every call
- AI-powered suggested responses
- Live sentiment detection
- Knowledge base surfacing
- Automatic call summaries & transcripts
- Compliance & security monitoring
Free professional setup
Our expert team members will set up and configure your AI for free, tailored to your business.
Included:
- Knowledge base import & training
- CRM & contact center integration
- Custom coaching rules setup
- Live testing and optimization
*Additional fees may apply for complex custom integrations.
AI vs. live answering services
How does AI answering compare to live agents?
Old Way
- One call at a time
- Business hours only
- Weeks of training
- $3,000+/month per agent
- Variable quality
- Takes messages for follow-up
New Way
- Handles unlimited calls simultaneously
- Available 24/7/365
- Instant setup in minutes
- Starts at $99/mo
- Perfect consistency with built-in guardrails
- Schedules appointments instantly
Advanced features that power every conversation.
Behind every answered call is an ai-powered voice system designed to understand, adapt, and improve with every interaction.
Voice AI technology
XBert uses advanced natural language processing to understand intent, tone, and context, delivering conversations that sound natural and professional, not robotic.
Smart call handling engine
Built to manage high ai call volumes, XBert automatically prioritizes urgent requests, filters spam, and manages simultaneous inbound and outbound calls without delays or dropped connections.
Custom knowledge base
Train XBert with your website, FAQs, pricing details, and service information so it always provides accurate, brand-aligned responses. Updates take seconds and require no technical skills.
Real-time CRM and workflow integration
Connect XBert to your CRM, scheduling, and ticketing systems to log calls, update records, and trigger automated follow-up actions instantly.
Multi-channel communication
Beyond voice, XBert can manage SMS, chat, and other text channels from the same AI engine, ensuring consistent customer experiences across every touchpoint.
Analytics and optimization dashboard
Monitor call summaries, transcripts, and sentiment insights in real time. Identify trends, measure performance, and refine responses to continuously optimize customer interactions.
Simple Setup
Up and running in 3 steps.
Set up in minutes
XBert connects to your business phone system and existing phone number, then starts answering calls automatically.
Personalize your service
Choose your AI assistant's voice, set call-handling preferences, and decide when XBert steps in. Update greetings and workflows anytime at no extra cost.
Go live & track results
XBert begins answering calls and taking messages right away. Review real-time transcripts, call summaries, and performance insights from your dashboard.
Everything you need to know.
What is an AI answering service and how does it work?
An ai-powered answering service is an automated phone system that uses artificial intelligence to answer incoming calls, understand callers’ needs, and provide clear, human-like responses. It can answer questions, take messages, transfer calls, schedule appointments, and handle frequently asked inquiries without requiring a human agent.
Nextiva XBert works as an advanced AI agent that listens, interprets, and responds instantly in natural language. It continues learning from every call, so its accuracy and tone improve over time. Many business owners use XBert as one of the best AI answering services available because it functions as both an AI receptionist and an intelligent call assistant.
How does an Al answering service compare to a live receptionist?
Compared to a live receptionist, AI phone answering services deliver faster responses, round-the-clock coverage, and lower long-term costs. They can manage multiple conversations at once and never miss an important message.
However, live staff remain valuable for emotionally complex or high-stakes calls. XBert combines automation and empathy. It handles routine inquiries through its automated phone features and can easily transfer calls to a human agent when a personal touch is needed. It also integrates with popular service providers and tools such as Zapier to streamline workflows for any sales team or customer support department.
Why should a small business use an AI answering service?
An AI receptionist helps small businesses reduce missed calls, save time, and deliver a polished brand experience. It provides immediate responses to customers, even after hours, and handles repetitive tasks such as taking messages or sending text messages.
With XBert, business owners can focus on growth while the system efficiently manages calls. This intelligent call assistant improves customer support quality and sales team productivity, making every caller feel heard and valued. It is one of the best AI answering services for teams that need reliability and simplicity without adding staff.
Which types of businesses benefit most from AI answering services?
AI answering technology fits service-based companies such as dental offices, legal practices, HVAC contractors, and real estate agencies. These industries often receive frequent incoming calls and routine inquiries that can be automated. It also supports retailers, consultants, and other service providers who rely on quick responses and accurate information.
XBert helps these businesses stay connected to their customers through fast routing, accurate call handling, and consistent communication. Its AI phone answering services are trusted for improving responsiveness, reducing call volume, and increasing satisfaction across many customer support environments.
What does it cost, and how do I get started?
Pricing for AI answering services depends on features and call volume, but they remain more affordable than hiring full-time reception staff. Some companies charge by the minute, while others offer flat-rate options that scale with your needs.
XBert is included with select Nextiva plans and can be activated during onboarding in just a few minutes. You can customize call flows, message handling, and workflows using integrations like Zapier. This AI agent helps route calls, transfer calls smoothly, and support your sales team and customer service staff from day one.
Are AI answering services secure and reliable?
Yes. Reliable AI phone answering services use encryption, secure storage, and compliance with regulations such as GDPR and HIPAA to protect caller data. This level of protection is essential when handling sensitive information.
XBert operates on Nextiva’s enterprise-grade security and privacy framework, ensuring every conversation and text message remains safe. It combines technical reliability with human-like tone to give customers the confidence they need. Businesses can trust it to manage their incoming calls with professionalism, accuracy, and complete reliability.
Get started with Nextiva.
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