Nextiva Chat
Nextiva Chat drives higher website conversion rates by combining live chat and chatbots. Its user-friendly interface facilitates efficient, real-time communication, enhancing customer interactions and streamlining business processes.
Nextiva Contact Center
Enhance your customer experience and drive efficiency with Nextiva Contact Center. Claim your free strategy session with a product expert to discover how AI can help you engage customers across any channel, reduce costs with automation, and maximize your technology investments. Let’s work together to grow your customer lifetime value and boost revenue.
NextivaONE desktop app
Block phone numbers
Now, you can easily block phone numbers in NextivaONE.
Select the number or contact and click Block Number under the Contact panel. This will prevent any future calls from this number from ringing or notifying you.
If you ever want to allow calls from this number again, click Unblock.
For more information, click here.
Ringtone preferences
Customize notifications to your liking for each communication channel.
Click on your initials at the top right corner, and select My Settings from the dropdown menu.
Under my settings, click Notifications and select the channel to enable notifications.
For more information, click here.
Contact filters and frequently contacted
NextivaONE now offers advanced contact filters and a new Frequently Contacted list to help you quickly find the contacts you interact with most often.
Click Contacts to view your top ten most frequently contacted contacts, making it easier to connect with those you communicate with the most.
Select the Filter icon in the search field to sort your contacts by various types, such as private and shared business contacts, teams, and teammates.
For more information, click here.
