Architecture
Intelligent Routing
Journey Orchestration
Check out on-demand demos or take a product tour
Nextiva Unified-CXM brings all customer interactions into one AI-powered platform for orchestrated customer journeys that acquire, retain, and grow customers.
Nextiva Platform Library
73 platform capabilities
See more 
Deliver end-to-end personalized experiences at scale
-
AI-Powered Contact Center
-
AI Voice & Digital Bots
-
Customer Journey Orchestration
-
Intelligent Virtual Assistant
-
Secure Payment Assist
-
Intelligent & Skills-Based Routing
-
Progressive, Predictive Outbound Dialing
-
List and campaign management
-
Conversational Commerce
-
Unified History and Native Contact Management
Powered by
Powered by
Powered by
-
AI-Powered Contact Center
-
AI Voice & Digital Bots
-
Customer Journey Orchestration
-
Intelligent Virtual Assistant
-
Secure Payment Assist
-
Intelligent & Skills-Based Routing
-
Progressive, Predictive Outbound Dialing
-
List and campaign management
-
Conversational Commerce
-
Unified History and Native Contact Management
Powered by
Powered by
Become a customer experience pro with Nextiva
Popular Topics
Access the best customer experience content
Nextiva is shaping the future of CX. Learn how to take your customer interactions to the next level.
Check out on-demand demos or take a product tour
Nextiva Unified-CXM brings all customer interactions into one AI-powered platform for orchestrated customer journeys that acquire, retain, and grow customers.
For every industry, there’s a Nextiva solution
Choose your industry to get started
The leaders in
And for any size business.
Navigate by company size
The leaders in
Author
Andrew Nechiporuk
More from Nextiva
PLATFORM WORTH
BETTING ON
Cracking the Code: The Secrets to a Seamless Customer Journey
On-demand webinar
Watch now
Speakers:
Bhavana Rana, Nextiva
Brian Cantor, CCW Digital
Brooke Lynch, CCW Digital
The State of Customer Experience in 2024: Looking Ahead
On-Demand Webinar
Watch Now
Wayne Butterfield
Global Head of Intelligent Automation Solutions, ISG
ACHIEVE
INSPIRE