Architecture
Intelligent Routing
Journey Orchestration
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Nextiva Unified-CXM brings all customer interactions into one AI-powered platform for orchestrated customer journeys that acquire, retain, and grow customers.
Nextiva Platform Library
73 platform capabilities
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Deliver end-to-end personalized experiences at scale
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AI-Powered Contact Center
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AI Voice & Digital Bots
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Customer Journey Orchestration
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Intelligent Virtual Assistant
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Secure Payment Assist
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Intelligent & Skills-Based Routing
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Progressive, Predictive Outbound Dialing
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List and campaign management
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Conversational Commerce
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Unified History and Native Contact Management
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-
AI-Powered Contact Center
-
AI Voice & Digital Bots
-
Customer Journey Orchestration
-
Intelligent Virtual Assistant
-
Secure Payment Assist
-
Intelligent & Skills-Based Routing
-
Progressive, Predictive Outbound Dialing
-
List and campaign management
-
Conversational Commerce
-
Unified History and Native Contact Management
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Nextiva Unified-CXM brings all customer interactions into one AI-powered platform for orchestrated customer journeys that acquire, retain, and grow customers.
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