See Nextiva in action

Check out on-demand demos or take a product tour

Nextiva Unified-CXM brings all customer interactions into one AI-powered platform for orchestrated customer journeys that acquire, retain, and grow customers.

Visit demo center →

Nextiva Platform Library

73 platform capabilities

Deliver end-to-end personalized experiences at scale

Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

Nextiva is shaping the future of CX. Learn how to take your customer interactions to the next level.

Visit the blog →

See Nextiva in action

Check out on-demand demos or take a product tour

Nextiva Unified-CXM brings all customer interactions into one AI-powered platform for orchestrated customer journeys that acquire, retain, and grow customers.

Visit demo center →

And for any size business.

Navigate by company size

Grow

Small Business

Crafting success stories for entrepreneurs and small business endeavors.

Scale

Enterprise

Tailored solutions for mid-size and enterprise-level business success.

The leaders in

Author

Ken McMahon

Ken McMahon leads Customer Success for Nextiva. His 25 years of experience leading various aspects of the customer experience including professional services, customer success, customer care, national operations, and sales.

Before Nextiva, he held senior leadership roles with TPx, Vonage, and CenturyLink. He lives in Phoenix with his wife and two children.