VoIP 
Looking for Ringover alternatives? Ringover is a popular AI-powered communications platform with dedicated solutions for staffing agencies, sales teams, and customer support departments.
It offers multichannel support, extensive analytics data, and essential Voice over Internet Protocol (VoIP) features like call recording and intelligent auto attendants. Though it has international numbers available in over 65 locations, it’s particularly popular with European businesses.
While it is a reliable UCaaS provider, Ringover won’t be the right choice for every business. Some customers may be worried about specific feature limitations or have pricing concerns.
In this post, we’ll discuss why your business may want to consider some Ringover alternatives and explore the five best-competing solutions to consider in 2025.
Why Look for Ringover Alternatives?
There are a few common reasons why some customers will look for Ringover alternatives when considering unified CXM solutions.
Let’s discuss each.
Integration constraints
Ringover does integrate with some major tools like ActiveCampaign, HubSpot, and Pipedrive, along with a slew of other CRM, communication, and productivity tools. Its third-party integrations, however, are somewhat limited compared with several more flexible VoIP phone providers.
It’s important to check available integrations and compare them against your tech stack before making a decision.
Feature limitations
When comparing business phone systems and communication solutions, you’ll see that many platforms have relatively similar features. Pay close attention to the details.
Ringover has fairly extensive features, but some advanced features aren’t as robust as its competitors’. These include its AI-driven voicemail transcription, omnichannel customer engagement, and workforce optimization features.
It’s also important to keep in mind that Ringover breaks some features out into different products, including:
- Ringover: VoIP and omnichannel communications platform
- Empower AI: Conversational intelligence tool, which includes features like recommendations based on data and AI-generated call transcripts and summaries
- Cadence: Multichannel prospecting features, including advanced statistics, template libraries, and automatic daily task lists
Scalability limits
Ringover offers basic VoIP features and multichannel communications options, but the lack of advanced features can ultimately impact scalability. This is particularly important for businesses looking to leverage call center automation.
Advanced AI, comprehensive automation-based workflows, and detailed analytics that dive into sentiment analysis or call routing efficacy can be essential if you want to fully optimize and scale both your performance and operational efficiency.
Pricing concerns
Ringover’s pricing may be lower than some other competitors, but it’s essential to look at the value you’re getting and what you’re paying for.
Starting price points for its different products include:
- VoIP service: $21 per user per month when paid annually
- Empower AI: $39 per user per month
- Cadence: $69 per user per month
Some businesses that need comprehensive solutions may want to consider other alternatives.
Top 5 Ringover Alternatives (Ranked)
Each of our five Ringover alternatives are unified communications companies that offer both VoIP service and omnichannel communications features. Let’s review each competitor and discuss which may be best for your needs.
1. Nextiva
Nextiva is a UCaaS industry leader, offering a complete VoIP and customer engagement solution that goes beyond just voice calling. We offer a variety of different pricing plans that are suited for businesses of all sizes, providing a full range of business phone and call center functionality.
Businesses and call centers looking for advanced functionality will want to consider Nextiva’s Power Suite, which provides access to advanced AI-powered tools, omnichannel support, and enterprise-grade communication features. All these features are accessible through a user-friendly dashboard.
Key features
Key features of Nextiva’s Power Suite plan include:
- High reliability: Nextiva’s VoIP service boasts 99.999% uptime, ensuring a reliable connection for strong call quality.
- Omnichannel support: Nextiva connects voice, video, SMS, live chat, email, and social media in a single platform. Ringover mainly focuses on voice and SMS.
- AI-powered automation Intelligent call routing, AI-driven voicemail transcription, and automatic summarization help businesses save time and increase productivity.
- CRM integration and unified inbox: Nextiva integrates seamlessly with CRM systems like Salesforce, HubSpot, and Zendesk for centralized customer communication.
- Advanced analytics and reporting: Nextiva offers real-time dashboards, voice analytics, and workforce optimization tools, providing better insights than Ringover.
- Call center capabilities: Advanced features like automatic call distribution, priority-based routing, and interactive voice response (IVR) with AI assistance make Nextiva ideal for inbound and outbound call centers.
Pricing
While Ringover’s top-tier plan costs $54 per user per month, Nextiva’s Power Suite provides far more advanced features, including AI automation, omnichannel routing, and analytics, at just $60 per user per month.
Best for
Nextiva is best for:
- Businesses needing an all-in-one communication and customer experience platform with strong customer service automation features
- Companies looking for AI-driven call handling and analytics for improved CX
- Teams requiring omnichannel engagement solutions that include voice, SMS text messaging, chat, and video conferencing
2. Dialpad
Dialpad is an AI-driven VoIP phone service provider that specializes in real-time voice intelligence, AI-powered call transcriptions, and speech analytics. It’s an all-in-one business communications platform.
In addition to comprehensive analytics data, Dialpad offers AI-powered coaching for call center agents to improve individual performance.
Key features
Key features of Dialpad include:
- Voice transcriptions: Real-time voice transcriptions with AI insights
- Call summaries: Automated post-call summaries with action items
- Google and Microsoft integrations: Native Google Workspace and Microsoft 365 integrations that are more thorough than some other competitors
- Coaching: AI-powered coaching for call center agents that provides real-time suggestions and insights for improved performance
Pricing
Dialpad’s pricing information starts at:
- Standard business calling: $23 per user per month
- AI-powered contact center plans: $75 per user per month
While Dialpad’s AI coaching services are a standout feature, it’s much more expensive than Nextiva’s $60 per month Power Suite options (which also include AI recommendations). Get more information about Nextiva vs. Dialpad.
Best for
Dialpad may be best for:
- Businesses needing AI-driven call transcriptions and analytics
- Companies relying heavily on Google Workspace or Microsoft 365
- Call centers looking for real-time coaching features with the budget to support them
Get more information about Dialpad and its alternatives.
3. JustCall
JustCall is optimized for outbound sales and support teams, providing essential call center functionality like power dialing, SMS automation, and CRM integrations. It’s another strong AI-powered cloud communications platform that’s both feature-rich and cost-effective.
Key features
Key features of JustCall include:
- Dialing options: Power and predictive dialer options for outbound sales and support teams
- Advanced messaging options: SMS automation and bulk outbound messaging designed for lead engagement purposes
- Integrations: Native CRM integrations with tools like Zoho, Pipedrive, and HubSpot
- Voicemail drop: Function for leaving pre-recorded messages in a customer’s voicemail without their phone ringing
- Call coaching: AI-driven coaching for relevant, immediate feedback to agents in real time, improving conversational outcomes
Pricing
JustCall’s pricing starts at:
- Basic VoIP: $29 per user per month
- AI-powered sales dialer: $49 per user per month
- Sales suite plans: Custom pricing
Best for
JustCall may be best for:
- Companies that rely on outbound SMS campaigns and automated follow-ups
- Sales and customer support teams with a high volume of outbound calling
- Businesses looking for click-to-call CRM integrations or diverse dialing options
4. Mitel
Mitel is ideal for businesses that want a mix of on-premise and cloud-based VoIP services, making it a good choice for companies that want more on-premise service or call centers needing additional flexibility. However, some user reports note that there is a steep learning curve, indicating that ease-of-use isn’t this platform’s strong suit.
Key features
Mitel’s key features include:
- Contact center solutions: Tools like AI-powered IVR, call routing, and call queuing can improve your operational efficiency and scale up your support.
- Hybrid cloud deployment: This creates options for businesses that need on-premise VoIP, as opposed to those who work entirely remotely.
- Reporting functionality: Voicemail-to-email summaries can help you track customer sentiment, and voice analytics can help you understand call center KPIs.
Pricing
You can contact Mitel directly for costs relating to cloud-based plans and contact center solutions.
Best for
Mitel may be best for:
- Companies transitioning from on-premise to cloud-based VoIP services
- Call centers that want to leverage hybrid work environments
- Businesses that need flexible VoIP deployment options
You can learn more about different Mitel alternatives to see if it’s right for you.
5. CloudTalk
CloudTalk is another option for non-US companies or those that don’t want to prioritize domestic calls. It’s designed for global businesses that need local and international phone numbers alike.
Key features
Key features of CloudTalk include:
- International numbers: Find virtual international numbers available in 160+ countries.
- Advanced IVR: Direct and streamline call flows with call queuing, skill-based call routing, and IVR systems.
- CRM integrations: Leverage integrations with popular platforms like HubSpot, Salesforce, Pipedrive, and more.
- Real-time monitoring: Listen to calls with real-time call monitoring, and use call analytics to assess agent performance and critical customer service metrics.
- Power dialer: Eliminate manual tasks and optimize outbound outreach.
Pricing
CloudTalk’s pricing starts at $19 per user per month when paid annually. AI conversation intelligence features are currently an add-on, costing $9 per user per month.
Best for
CloudTalk may be best for:
- Businesses with international operations or those that have plans to scale globally
- Companies that want localized caller ID for global outreach
- Organizations that are focused heavily on phone-based communication
Ringover Alternatives: Why Nextiva Is the Best
While Ringover offers basic VoIP and call center features, it lacks some of the advanced AI-driven automation features, comprehensive omnichannel support, and deep analytics that many businesses need in 2025.
As a result, many businesses considering Ringover ultimately end up choosing Nextiva’s customer experience platform instead. Nextiva’s Power Suite provides essential features like the following:
- AI-powered call transcription, chatbots, and automation
- Unified communication support across voice calls, video calls, SMS, live chat, social media, and email
- Enterprise-grade analytics and real-time reporting with advanced AI insights
- Unlimited calling for calls made to the United States, Canada, and Puerto Rico
- Competitive pricing for international calls
- Seamless CRM integrations
- Superior call center features, including intelligent call routing and auto attendants
- Outstanding call quality and uptime
- 24/7 customer service for all customers
Discover how Nextiva’s CX platform can help you create exceptional sales and customer service experiences today.
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