VoIP 
VoIP flipped the script on business calls. What started as a tech novelty and a shift from traditional landlines is now a must-have for companies big and small.
A 2023 Gartner report predicts that 50% of enterprises will have transitioned to cloud-based communications (including VoIP solutions) by 2028. It’s only time businesses stay abreast of this emerging communications trend to drive better customer experiences and business growth.
But where do you begin? With countless VoIP resources, finding the best insights can be tough. We’ve rounded up the top 10 VoIP blogs to follow. Whether you’re a VoIP newbie or a seasoned user, these blogs are your go-to for news, tips, and expert advice.
VoIP at a Glance
Before diving into specific blogs, let’s briefly look at VoIP. Voice over Internet Protocol (VoIP) technology has matured significantly in recent years, transmitting quality calls over the internet rather than slow traditional landlines and offering a wide range of features and benefits, including:
- Cost-effectiveness: Substantial savings compared to traditional phone systems (over 60%!).
- Flexibility: Scalability, remote work capabilities, and integration with other communication tools.
- Advanced features: Call forwarding, voicemail-to-email, call recording, and more.
- Improved collaboration: Unified communications (UC) capabilities for seamless teamwork.
Now let’s get to the top blogs that inform you on building VoIP strategy, staying more productive with streamlined communication tools, connecting with your team and clients seamlessly, and more. They cover:
- Industry trends and insights: Latest advancements and best practices in VoIP technology.
- Expert advice and analysis: Valuable insights from industry experts to make informed decisions about your VoIP strategy.
- Practical guides and tutorials: Implement and optimize your VoIP system with step-by-step guides and troubleshooting tips.
- Product reviews and comparisons: Choose the right VoIP provider with in-depth comparisons and reviews for your business needs.
Top 10 VoIP Blogs to Follow
Here are some of the leading VoIP blogs that provide valuable information, news, and analysis for businesses and technology readers:
- Nextiva
- GetVoIP
- No Jitter
- UC Today
- CRN
- Channel Partners
- Spiceworks
- Cloudflare
- VoIP Supply
- WPBeginner
Let’s look at each more closely:
1) Nextiva
Blog categories: Business communications, unified communications, VoIP technology, customer experience, leadership, marketing, sales, and productivity.
While we’re more than a VoIP provider, the Nextiva Blog offers a wealth of knowledge beyond our products. We cover an array of topics, including industry trends, customer experience best practices, and how-to guides. Our focus on customer experience and business growth makes the Nextiva Blog a valuable resource for anyone looking to optimize their VoIP strategy.
Key publications:
- Expert analysis of emerging trends in business communications
- Step-by-step guides for implementing and optimizing VoIP systems
- Case studies showcasing real-world applications and benefits of advanced communication technologies
- Thought leadership pieces from industry experts and Nextiva executives
Who is the Nextiva blog right for? Businesses of all sizes are looking to improve their communications, customer experience, and business operations. Nextiva’s blog caters to a broad audience, including:
- IT professionals interested in PBX migration and SIP trunking best practices.
- Business leaders seeking insights on improving the customer experience.
- Sales and marketing professionals looking for strategies to launch a call center.
Strengths: Comprehensive coverage of VoIP topics, customer experience, practical advice, and alignment with Nextiva’s customer-centric approach.
Industry recognition: Nextiva has been recognized as a leader in the VoIP and contact center space, including being named the #1 Business Phone System by U.S. News & World Report. Our blog provides insights into the innovations that have earned us these accolades.
Must-read post: Top 50 Customer Experience Insights & Trends
2) GetVoIP
Blog categories: VoIP and unified communications, cloud computing, web services, and business insights and tips.
GetVoIP is a dedicated VoIP resource that provides news, reviews, and comparisons of various VoIP services. Their blog is a great starting point for businesses looking to research and select a VoIP provider.
Key publications:
- Latest industry news and trends
- Comparison guides for VoIP services
- In-depth analysis of cloud communication technologies
Ideal for: Business owners and IT professionals looking to implement or upgrade their VoIP systems.
Strengths: Comparison of different VoIP services informs businesses when selecting a provider.
Must-read post: Best Business VoIP Providers – Expert Guide
3) No Jitter
Blog categories: Enterprise communications, collaboration, and VoIP (with a focus on large-scale deployments).
No Jitter is a leading industry publication focused on enterprise communications and collaboration. Their coverage extends beyond VoIP, but they offer analysis and expert opinions on VoIP trends and technologies.
Key publications:
- Analysis of emerging technologies in enterprise communications
- Case studies of large-scale VoIP and UCaaS implementations
- Expert opinions on industry trends and future predictions
Ideal for: Enterprise IT leaders, CIOs, and technology decision-makers in large corporations.
Strengths: Specifically targeted toward large-scale deployments.
Must-read post: What Trends Will Dominate the UCaaS Market in 2024?
4) UC Today
Blog categories: Unified Communications as a Service (UCaaS) and VoIP.
While primarily focused on UCaaS, UC Today covers VoIP extensively. Their blog offers news, analysis, and insights into business communications. In addition to blog posts, you’ll find podcasts and videos too.
Key publications:
- Regular news updates on the UC industry
- In-depth product reviews and comparisons
- Thought leadership pieces from industry experts
Ideal for: IT professionals, business leaders, and anyone interested in staying up-to-date with unified communications trends.
Strengths: Offers a multimedia approach with written content, podcasts, and video interviews, catering to different learning preferences.
Must-read post: UC All-Stars: Leaders Name Their Biggest Challenges
5) CRN (Computer Reseller News)
Blog categories: IT (with a focus on VoIP and UCaaS), channel partner programs.
CRN is a long-standing publication that has successfully transitioned into the digital age, offering valuable insights into the technology reseller ecosystem.
Key publications:
- Breaking news on major industry developments
- Analysis of channel partner programs in the VoIP space
- Interviews with key industry figures and thought leaders
Ideal for: Managed service providers (MSPs) looking to expand their VoIP service offerings.
Strengths: Unique view into the business side of VoIP and UC technologies, including channel programs and partnership opportunities.
Must-read post: Spending On Public Cloud Services To Hit $219B By 2027; IDC’s Top 10 Fastest-Growing Industries
6) Channel Futures (Channel Partners Online)
Blog categories: Channel partner programs, business strategy for communications providers, and IT market trends.
Channel Futures focuses on the business aspects of communications technology, with a particular emphasis on distribution channels.
Key publications:
- Analysis of channel partner opportunities
- Case studies of successful partnerships in the VoIP and UC space
- Regular updates on changes in channel programs of major providers
Ideal for: Channel partners, resellers, and businesses looking to expand their reach in the communications market.
Strength: Offers invaluable insights for businesses looking to grow through partnership programs in the communications industry.
Must-read post: Survey: Contact Center Agents Want Generative AI Tools
7) Spiceworks Blog
Blog categories: Business communications, cloud technology, IT management, and technology trends.
Spiceworks is a trusted publisher that aims to provide IT leaders with insights regarding cloud investments and technology trends. It conducts regular surveys among a qualified audience for helpful insights. It covers all IT technologies, not just VoIP, but it helps to see the broader cloud communication trends facing the industry.
Key publications:
- Technology adoption and usage trends
- IT investments and attitudes for the future
- IT professional guides and recommendations
- Cloud communication surveys and trends
Ideal for: Mid-market and large businesses, especially those considering cloud-based technologies.
Strengths: Practical guides on using technology solutions and tracking shifts in IT budgets.
Must-read post: The 2025 State of IT
8) Cloudflare Blog
Blog categories: Web security, networking trends, and network security fundamentals
Cloudflare is no stranger to IT pros, but the blog is often a hidden gem for the network security leader. You catch up on industry trends and events affecting networking reliability and performance. As an honorable mention, their glossary is vast and helpful to read up on technical topics like UDP.
Key publications:
- Detailed market reports on internet related technologies
- Analysis of emerging trends in securing cloud communications
- Perspective on major network security events
Ideal for: Businesses looking for data-driven insights to support IT security decisions.
Strengths: Cloudflare’s content is backed by rigorous research and data analysis, providing readers with well-substantiated insights.
Must-read post: Impact of Verizon’s September 30 outage on Internet traffic
9) VoIP Supply (VoIP Insider)
Blog categories: VoIP hardware, troubleshooting, and VoIP industry news.
VoIP Supply’s blog, known as VoIP Insider, caters to the more technically inclined audience in the VoIP space.
Key publications:
- Product reviews of VoIP hardware
- Troubleshooting guides and technical tips
- Updates on new VoIP technologies and standards
Ideal for: IT professionals, VoIP system administrators, and technical decision-makers.
Strengths: Detailed technical information and practical advice for setting up and maintaining VoIP systems.
Must-read post: Did You Know VoIP Phones Enable Businesses to Have a Global Presence with Local Numbers from Different Countries?
10) WPBeginner
Blog categories: WordPress, blogging, online business, SEO, and social media marketing.
While WPBeginner doesn’t exclusively focus on VoIP, they offer helpful guides and tutorials on using popular VoIP solutions with WordPress websites, making them a valuable resource for businesses integrating VoIP with their online presence.
Key publications:
- Easy-to-follow tutorials on integrating VoIP with WordPress
- Explanations of VoIP terminology for non-technical users
- Tips for optimizing website communication using VoIP tools
Ideal for: Small business owners, bloggers, and anyone using WordPress who wants to integrate VoIP with their website.
Strengths: Beginner-friendly approach, practical guides for WordPress users.
Must-read post: 10 Best VoIP WordPress Themes in 2024 (Compared)
Wrapping Up
And there you have it, 10 industry-leading VoIP blogs to follow! But if you’re scratching your head and wondering how you’ll find time to follow all 10, allow us to offer a bit of advice: Start with the Nextiva Blog
No, we’re not just tooting our own horn here. After taking a deep dive into these other blogs, we can confidently say our blog offers a comprehensive rundown of different topics to help every aspect of your business, not just VoIP.
So when you subscribe, you’ll gain insight into the latest VoIP trends and learn tips to improve sales, productivity, leadership, marketing, the customer experience, and more.
Our one-stop blog lets you stay up-to-date without wasting time. There are always new posts to read insider takes you won’t find anywhere else.
