VoIP flipped the script on business calls. What started as a tech novelty is now a must-have for companies big and small.
With countless VoIP resources out there, finding the best insights can be tough. We’ve rounded up the top 10 VoIP blogs for 2024. These blogs are your go-to for news, tips, and expert advice, whether you’re a VoIP newbie or a seasoned user.
VoIP at a Glance
Before diving into specific blogs, let’s briefly look at VoIP. Voice over Internet Protocol (VoIP) technology has matured significantly in recent years, transmitting quality calls over the internet rather than slow traditional landlines and offering a wide range of features and benefits, including:
- Cost-effectiveness: Substantial savings compared to traditional phone systems (over 60%!).
- Flexibility: Scalability, remote work capabilities, and integration with other communication tools.
- Advanced features: Call forwarding, voicemail-to-email, call recording, and more.
- Improved collaboration: Unified communications (UC) capabilities for seamless teamwork.
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Top 10 VoIP Blogs To Follow in 2024
Here are some of the leading VoIP blogs that provide valuable information, news, and analysis for businesses and technology readers:
- Nextiva
- GetVoIP
- CRN
- Channel Partners
- VoIP Watch
- Gigaom
- VoIP Supply
- No Jitter
- WPBeginner
- UC Today
Let’s look at each more closely:
1) Nextiva
Blog Categories: Business communications, customer experience, leadership, marketing, sales, and productivity.
While Nextiva is a VoIP provider, our blog offers a wealth of knowledge beyond our own products. We cover an array of topics, including industry trends, best practices, and how-to guides. Our focus on customer experience and business growth makes the Nextiva blog a valuable resource for anyone looking to optimize their VoIP strategy.
Key features:
- Expert analysis of emerging trends in business communications
- Step-by-step guides for implementing and optimizing VoIP solutions
- Case studies showcasing real-world applications and benefits of advanced communication technologies
- Thought leadership pieces from industry experts and Nextiva executives
Content focus: Industry trends, best practices, how-to guides, customer experience, and business growth.
Strengths: Comprehensive coverage of VoIP topics, practical advice, and alignment with Nextiva’s customer-centric approach.
Industry recognition: Nextiva has been recognized as a leader in the VoIP and contact center space, including being named the #1 Business Phone System by U.S. News & World Report. Our blog provides insights into the innovations that have earned us these accolades.
Must-read post: The Switch to VoIP Looking Hard? Not With These 9 Steps
2) GetVoIP
Blog categories: VoIP and unified communications, cloud computing, web services, and business insights and tips.
GetVoIP is a dedicated VoIP resource that provides news, reviews, and comparisons of various VoIP services. Their blog is a great starting point for businesses looking to research and select a VoIP provider.
- Focus: VoIP news, reviews, comparisons, and provider information.
- Strengths: In-depth research and analysis of VoIP services, helpful for businesses selecting a provider.
Ideal for: Business owners and IT professionals looking to implement or upgrade their VoIP systems.
3) No Jitter
No Jitter is a leading industry publication focused on enterprise communications and collaboration. Their coverage extends beyond VoIP, but they offer in-depth analysis and expert opinions on VoIP trends and technologies.
- Focus: Enterprise communications, collaboration, and VoIP.
- Strengths: In-depth analysis, expert opinions, and coverage of emerging trends.
Key Features:
- Analysis of emerging technologies in enterprise communications
- Case studies of large-scale VoIP and UCaaS implementations
- Expert opinions on industry trends and future predictions
Ideal for: Enterprise IT leaders, CIOs, and technology decision-makers in large corporations.
4. UC Today
While primarily focused on Unified Communications as a Service (UCaaS), UC Today covers VoIP extensively. Their blog offers news, analysis, and insights into the evolving landscape of business communications.
Content: Unified Communications as a Service (UCaaS) and VoIP
Strengths: UC Today stands out for its multimedia approach, offering written content, podcasts, and video interviews with industry leaders.
Key Features:
- Regular news updates on the UC industry
- In-depth product reviews and comparisons
- Thought leadership pieces from industry experts
Ideal For: IT professionals, business leaders, and anyone interested in staying up-to-date with unified communications trends.
5. CRN (Computer Reseller News)
CRN is a long-standing publication that has successfully transitioned into the digital age, offering valuable insights into the technology reseller ecosystem.
Content: While covering a broad range of IT topics, CRN provides significant coverage of VoIP and unified communications, especially from a channel partner perspective.
Unique Value Proposition: CRN offers a unique view into the business side of VoIP and UC technologies, including channel programs and partnership opportunities.
Key Features:
- Breaking news on major industry developments
- Analysis of channel partner programs in the VoIP space
- Interviews with key industry figures and thought leaders
Ideal For: VoIP resellers, managed service providers, and IT solution providers.
6. Channel Partners Online
Channel Partners Online focuses on the business aspects of communications technology, with a particular emphasis on distribution channels.
Content: The blog covers topics such as channel partner programs, business strategy for communications providers, and analysis of market trends.
Unique Value Proposition: Channel Partners Online provides invaluable insights for businesses looking to grow through partnership programs in the communications industry.
Key Features:
- In-depth analysis of channel partner opportunities
- Case studies of successful partnerships in the VoIP and UC space
- Regular updates on changes in channel programs of major providers
Ideal For: Channel partners, resellers, and businesses looking to expand their reach in the communications market.
7. VoIP Watch
VoIP Watch, authored by industry veteran Andy Abramson, offers a personal yet insightful look into the world of VoIP and related technologies.
Content: The blog covers a range of topics including VoIP, Internet of Things (IoT), and emerging communication technologies.
Unique Value Proposition: VoIP Watch provides expert commentary and analysis from a seasoned industry insider, offering perspectives that often go beyond the mainstream narrative.
Key Features:
- Personal insights on industry trends and developments
- Analysis of emerging technologies and their potential impact
- Commentary on major industry events and announcements
Ideal For: VoIP enthusiasts, industry professionals, and anyone looking for expert opinions on communication technologies.
8. GigaOm
GigaOm takes a data-driven approach to analyzing technology trends, including those in the VoIP and contact center space.
Content: The blog offers in-depth research reports, market analyses, and technology forecasts.
Unique Value Proposition: GigaOm’s content is backed by rigorous research and data analysis, providing readers with well-substantiated insights and predictions.
Key Features:
- Detailed market reports on VoIP and related technologies
- Analysis of emerging trends in cloud communications
- Vendor comparisons and technology benchmarks
Ideal For: Business analysts, technology consultants, and decision-makers looking for data-backed insights.
9. VoIP Supply (VoIP Insider)
VoIP Supply’s blog, known as VoIP Insider, caters to the more technically inclined audience in the VoIP space.
Content: The blog offers product reviews, technical guides, and industry news with a focus on VoIP hardware and implementation.
Unique Value Proposition: VoIP Insider provides detailed technical information and practical advice for setting up and maintaining VoIP systems.
Key Features:
- In-depth product reviews of VoIP hardware
- Troubleshooting guides and technical tips
- Updates on new VoIP technologies and standards
Ideal For: IT professionals, VoIP system administrators, and technical decision-makers.
10. Contact Center Pipeline
Contact Center Pipeline focuses specifically on the contact center industry, providing a wealth of information for customer service professionals.
Content: The blog covers topics such as contact center management, customer experience strategies, and technology implementation in customer service environments.
Unique Value Proposition: Contact Center Pipeline offers a blend of strategic insights and practical advice specifically tailored for contact center operations.
Key Features:
- Best practices for contact center management
- Analysis of customer experience trends
- Case studies of successful contact center transformations
Ideal For: Contact center managers, customer experience professionals, and business leaders focused on customer service excellence.
3) CRN
CRN, short for Computer Reseller News, has been around for decades and regularly publishes technology news for a variety of audiences.
Who is the CRN blog right for? CRN is the perfect blog for solutions providers, value-added resellers of software and hardware, IT partners, and general tech enthusiasts looking to stay up-to-date on the latest news.
Post frequency: As a news outlet, CRN publishes daily. When it comes to VoIP, they publish as often as the news comes in. For example, when Zoom recently announced it’s going partners-only in China. With VoIP and unified communications being all the talk right now, you can expect more frequent posts.
Types of posts: Daily news, analysis, and unique perspectives from technology journalists, editors, and writers.
Top categories: VoIP news, VoIP leadership, video conferencing, unified communications, and channel programs.
Must-read post: Nextiva Launches its First-Ever Channel Program
4) Channel Partners Online
Channel Partners provides news and analysis to alternate distribution channels serving the communications industry.
Who is the Channel Partners Online blog right for? This blog is perfect for vendors looking to advance their business through channel partner programs. Its content is also tailored for communications and cloud services providers.
Post frequency: Varies for articles tagged as VoIP. Could be multiple times per month, could be once every few months.
Types of posts: Articles on business strategy, research, and case studies.
Top categories: Core tech like backup and disaster recovery, LAN, hosted telephony, and data centers. Future tech like cloud communications, the internet of things, mobility and wireless.
Must-read post: Here’s What’s Wrong with Your Channels Program
5) VoIP Watch
This daily blog is written by Andy Abramson, founder of Comunicano.
Who is the VoIP Watch blog right for? Andy mostly writes to tech audiences, covering topics like the internet of things, VoIP, cloud communications, and video conferencing. However, he also writes the occasional travel tech article.
Post frequency: Several times per month.
Types of posts: Blogs and commentary.
Top categories: Internet of things, VoIP, video conferencing, and telecommunications news.
Must-read post: 5G Delays May Be Good. Here’s Why
6) GigaOm
The GigaOm blog is all about showcasing the data and analytics behind the most exciting VoIP trends, cloud services, and AI advancement in the business realm.
Who is the GigaOm blog right for? People who care about the numbers. This blog provides research and reporting from expert analysts who dissect the facts and figures to help you make informed decisions and stay ahead of the curve.
Post frequency: Several times per month, including monthly webinars.
Types of posts: Industry briefs, market reports, vendor profiles, and analytics.
Top categories: Cloud infrastructure, analytics, dev and ops, artificial intelligence, security and risks, and market reports.
Must-read post: Key Criteria for Evaluating Cloud Database Platforms
7) VoIP Supply
The blog at VoIP Supply is known as the VoIP Insider, and for a good reason. Readers receive a comprehensive inside look at the latest product reviews, technology updates, and walkthroughs from their top experts.
Who is the VoIP Supply blog right for? More experienced VoIP users. Even though this blog delivers everything you’d ever want to know about VoIP, they really shine when breaking down more complicated product specs and technical tips for the everyday user.
Post frequency: Several times per month.
Types of posts: How-to guides, installation walkthroughs, product reviews, reports, tech updates, questions and answers, and new product alerts.
Top categories: First look, small business VoIP, Q&A, VoIP hardware, and new products.
Must-read post: 4 Cool VoIP Features You Need to Take Advantage of
8) No Jitter
The No Jitter tagline, “Insight for the Connected Enterprise,” makes it a no-brainer for readers seeking enterprise-level advice about cloud communications and VoIP solutions.
Who is the No Jitter Blog right for? Large businesses. In addition to the latest VoIP news, you’ll also learn about helpful business topics like AI and speech technologies, customer experience support, contact center information, embedded communications and APIs, management and security, strategic leadership, team collaboration tools, etc.
Post frequency: Several new articles are published throughout the month.
Types of posts: Informational articles, how-to-guides, emerging industry news, and the latest product updates.
Top categories: Cloud communications, team collaboration tools, user adoption and training, contact center and customer experience, SIP and SIP trunk intel, and product news.
Must-read post: Cloud Communications: 6 Questions to Ask on Security
9) WPBeginner
More than one million readers visit the WPBeginner blog every month to read up on the latest WordPress advice from industry experts.
Who is the WPBeginner blog right for? Whether you’re a freelancer or a full-scale agency, there’s a blog for everyone on WPBeginner. Its editorial staff is always distributing the latest WordPress advice in easy-to-read blogs. If your site is built with WordPress, you need to bookmark WPBeginner.
Post frequency: Every day, sometimes multiple times per day.
Types of posts: How-to guides, beginners guides, comparison guides, listicles, and troubleshooting guides.
Top categories: WordPress basics, WordPress tips and tricks, WordPress plugins, VoIP education, domain coupons and deals, and business growth through web content.
Must-read post: How to Choose the Best VoIP Provider of 2020
10) UC Today
The UC Today blog is called UCaaS, and it features everything from reviews and opinions to the latest news updates. Bonus: In addition to blog posts, you’ll find podcasts and videos too.
Who is the UC Today blog right for? Business owners of all different sizes. Reading articles about the changing workplace, top brands to follow, statistics reports, troubleshooting, and more will ensure your business gains a competitive edge.
Post frequency: UCaaS is often updated with several new posts each month. Don’t be surprised if you see two or three new posts come out in the same week.
Types of posts: Educational deep dives, business tips, tech news from Fortune 500 companies, case studies, and reports on current and future trends.
Top categories: Digital transformation, remote working, home working, security, Microsoft teams, PBX, future of work, COVID-19, statistics, phone system, cloud phone system, and Cloud PBX.
Must-read post: Making a Business Case for Cloud Communications
Wrapping up
And there you have it, 10 industry-leading VoIP blogs to follow! But if you’re scratching your head and wondering how you’ll find time to follow all 10, allow us to offer a bit of advice:
Start with the Nextiva Blog >>
No, we’re not just tooting our own horn here. After taking a deep dive into these other blogs, we can confidently say our blog offers a comprehensive rundown of different topics to help every aspect of your business, not just VoIP.
So when you subscribe, you’ll gain insight into the latest VoIP trends and learn tips to improve sales, productivity, leadership, marketing, the customer experience, and more.
Our one-stop-blog lets you stay up-to-date without wasting time. There are always new posts to read and insider takes you won’t find anywhere else.
