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Your #1 Atlanta VoIP & Business Phone System Provider

At Nextiva, we know that without communication tools, businesses just don’t work. We’ve been helping businesses communicate effectively since 2008, and we can help your Atlanta business too.

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The VoIP Atlanta Businesses Have Come to Trust

At Nextiva we help you setup, service, and install business telephone systems from just one extension to hundreds of extensions across multiple sites, wherever your offices and people are located. Talk with us to evaluate your immediate needs for business phone systems in Atlanta, GA as well as your vision for how your business will grow. With cloud technology from Nextiva, there’s no limit to what your business can do.

ALL-IN-ONE

Your voice, email, conferencing, and mobile presence all on one platform and managed from a single portal.

NO DOWNTIME

Your phones keep ringing even if a storm or emergency knocks electrical power out. If the internet is down, your calls will still forward.

REMOTE WORK

You won’t have to sit at your desk to answer calls. Our system lets you or your team work from wherever they are.

Coverage in Atlanta, GA

Atlanta is in the top 10 for most populous cities in the United States. It hosts numerous businesses in the financial sector, manufacturing, healthcare and biomedical fields, and entertainment. The city’s diverse population and economy makes it a great place to start or develop a business in any industry. Several major national and international companies are headquartered in Atlanta, and people from all over the surrounding areas of Georgia come to Atlanta to work each day.

With this many potential customers in the area each day, you need to choose an Atlanta phone system provider with the most guaranteed uptime... and that’s Nextiva. Our system provides 99.999% uptime, meaning you get the most reliable coverage and never lose business contacts again. When storms build in Atlanta’s hot, humid climate and the power threatens to go out, don’t worry about not being able to make phone calls or keep your video conferencing schedule. Our systems will still work.

Areas We Cover

We provide business phone service in Atlanta, GA as well as outside of the Atlanta area. Nextiva is a trusted, leading provider of cloud-based voice solutions and business communication systems since 2006, and we work with businesses that are located anywhere in the country. Your business may be based in Atlanta with associates in a variety of locations, and that’s no problem! We deliver the best-in-class services to our users no matter where they are, and provide them the flexibility to conduct business in Atlanta or in any of these surrounding areas:

Alpharetta
Brookhaven
Canton
Carrollton
Cumberland
Dallas
Decatur
Dunwoody
Fayetteville
Gainesville
Griffin
Johns Creek
Lithia Springs
Marietta
Mableton
Peachtree City
Perimeter City
Redan
Roswell
Sandy Springs
Smyrna
Stonecrest
Suwanee
South Fulton
Woodstock

Business Phone Service Plans

Is it time to upgrade your business phones in Atlanta, GA? As a business grows, its communication needs often change quickly. People don’t just conduct business by phone anymore. Your business may have outgrown traditional phone plans and you are now in need of instant messaging, call forwarding and flow management, video conferencing, and faxing. If any of this sounds like it would help you manage your business better, consider one of Nextiva’s three levels of full-featured business phone plans.

Digital

$20 $25

$25 Save 20%

Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Digital features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk

Core

$30 $35

$35 Save 40%

Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Core features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

Inbound & Outbound Voice
Send and receive SMS text messages from your business phone number using the desktop and mobile app.

Business SMS
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Video meetings
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Screenshare & file share
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

Call routing and queueing

Engage

$40 $50

$50 Save 44%

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For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

Everything in Core, plus:

Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

Advanced IVR
Give your business a professional edge by offering a universal, non-local, toll-free number.

Toll-free number and minutes
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

Advanced reporting
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

Core integrations
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

Website chatbot

Power Suite

$60 $75

$75 Save 44%

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For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

Everything in Engage, plus:

Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

Inbound call center
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

Intelligent Virtual Assistant
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

Intelligent skills routing
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

Unified team interface
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

Supervisor dashboard

THE NEXTIVA DIFFERENCE

Technology has changed a lot over the past several years. When VoIP first became known as a communications platform, it had some drawbacks. There were dropped calls and fuzzy audio. That’s a thing of the past. Nextiva has invested in our technology, developing redundant, carrier-grade servers which provide 99.999% uptime and crystal clear audio and video virtually all of the time. Businesses today need to be more mobile as well as still being available to customers. Our plans and platform offer a wide range of features that help you achieve your goals while still remaining affordable.

PHONE NUMBER FREEDOM

Keep your current phone number. Utilize local area codes. Place a phone call from any device, and it can display as your office number.

TOTAL MOBILITY

Seamless communication from your desk or on the road. Make calls and manage your system from the highly intuitive NextivaONE App, wherever you or your team are located.

EASE OF USE

The power of the cloud makes managing your business phone service easier than ever. Our clean, easy interface allows anyone to work with our system... no IT degree required.

REAL-TIME ANALYTICS

Tired of tracking what your team is doing? View real-time call activity anytime, generate reports, and use that data to make better decisions about your business’s valuable resources.

Nextiva's customer telling how they feel about our business phone services

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

Request Your Quote or Consultation Now

Interested? Talk with a Nextiva representative to learn how our platform’s wide range of features can help you meet your business goals. We offer free, no-obligation support to help figure out your current needs and provide you with a detailed plan to make it happen. Contact us today to get started.

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Become a customer experience pro with Nextiva

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Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Your #1 Atlanta VoIP & Business Phone System Provider

The VoIP Atlanta Businesses Have Come to Trust

Coverage in Atlanta, GA

Areas We Cover

Business Phone Service Plans

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For small teams

Engage

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