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#1 Business VoIP Phone System Near Columbus, OH

Nextiva is the phone service of choice for businesses in Columbus, Ohio. Why? Nextiva is reliable, affordable, scalable, and our service comes with awesome customer support.

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We've Got Columbus Covered

VoIP operates outside of traditional phone systems, and as such is more affordable, more reliable, and easy to set up. It’s also easy to implement expansions as your business grows. The convenience provided by a VoIP telephone system is available to users all over the world. So wherever you want to do business, your phone systems follow along with you. Nextiva’s decade of experience providing business phones Columbus residents trust is the reason our company won “Enterprise VoIP Company of the Year” in 2017.

If the traditional Columbus phone systems go down, your business goes down with it. But with Nextiva, wherever there is a broadband internet connection you can access your phone. Business owners appreciate the freedom and flexibility of Nextiva’s business phone system, which has the benefit of portability. Take your business anywhere, and still enjoy a full suite of communication tools.

TEAM COLLABORATION

Keep your employees connected through one easy-to-use system, regardless of whether they are in Columbus, another state, or another country.

NO DOWNTIME

The reason that Nextiva’s award-winning service is so popular for business phone systems in Columbus, OH is that the phones keep ringing even when the power is out or the internet is down.

ONBOARDING TEAM

Set up is quick and easy thanks to Nextiva’s onboarding team that provides amazing service.

Columbus VoIP Coverage

As the most populous city in Ohio, Columbus is a nexus for business growth and development. It’s also number 14 in the most populous cities in America, so it’s one of the fastest growing areas in our nation. This means Columbus has a lot of customers for businesses to reach, and even more customers in the areas outside of Columbus that are not as populous. Columbus’s diverse economy make it a popular place for people with an entrepreneurial spirit, and it’s also got the benefit of having Ohio State University, one of the largest universities in the country.

With this much customer potential at your fingertips, choose the business phone coverage that provides 99.999% uptime thanks to our carrier-grade data centers. When you choose Nextiva, your business gets the most reliable coverage that it’s possible to get, regardless of which level of service you choose.

Areas We Cover

Your business phone service in Columbus, OH is not limited to just the Columbus area when you choose Nextiva. With VoIP, your phone service can be spread across several locations yet still be managed from one central platform. With Nextiva, it doesn’t matter whether your business is just you or you have employees spread out over several locations. Your phone service can grow and go along with you. Our tools provide collaborative features such as video conferencing, faxing, instant messaging, and high-definition voice calls — choose your plan for the tools you need, and your coverage starts right away and extends to these areas around Columbus and beyond.

Arena District
Discovery District
Park Street District
Italian Village
Brewery District
German Village
Livingston
Deshler Park
Edgewood Acres
Innis Gardens
Millbrook Park
Steelton Village
Eastgate
Nelson Park
Woodland Park
Akron
Ashtabula
Canton
Dayton
Huron
Kent
Marion
Oberlin
Toledo
Youngstown

Business Phone Service Plans

When you choose traditional phone service, you choose equipment for each calling line you want, each service you want such as faxing, and each location where you need a phone to be. When you choose a phone system from Nextiva, you get the flexibility of choosing a plan that works for you, with no investment in extra equipment.

Digital

$20 $25

$25 Save 20%

Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Digital features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk

Core

$30 $35

$35 Save 40%

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For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Core features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

Inbound & Outbound Voice
Send and receive SMS text messages from your business phone number using the desktop and mobile app.

Business SMS
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Video meetings
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Screenshare & file share
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

Call routing and queueing

Engage

$40 $50

$50 Save 44%

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For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

Everything in Core, plus:

Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

Advanced IVR
Give your business a professional edge by offering a universal, non-local, toll-free number.

Toll-free number and minutes
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

Advanced reporting
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

Core integrations
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

Website chatbot

Power Suite

$60 $75

$75 Save 44%

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For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

Everything in Engage, plus:

Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

Inbound call center
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

Intelligent Virtual Assistant
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

Intelligent skills routing
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

Unified team interface
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

Supervisor dashboard

THE NEXTIVA DIFFERENCE

Nextiva understands how business is conducted in today’s economy, and we strive to meet those needs, whether a business is just starting out, is mid-size and growing, or is enterprise level and ready to go global. The Nextiva difference is our commitment to superior customer service, the flexibility of our plans, and our affordable rates, which means more money in your pocket at the end of the month. These are just a few of the benefits you can enjoy with Nextiva.

RELIABILITY

99.999% uptime is our standard, and we have the track record to show it. Nextiva is the most reliable, enterprise grade VoIP platform available. Our highly redundant network includes over 8 points of presence.

EASY TO MANAGE

It doesn’t help businesses to have a flexible system that allows them to work from anywhere if it’s so complicated that employees can’t figure it out. Our system provides voice, conferencing, and mobile calling from any device on one platform.

PHONE NUMBER FREEDOM

If you’re transferring to Nextiva from another service you can keep your existing number. You can pick a new local number and even a new toll-free number. Whatever works for you.

CALL FLOW TOOLS

Nextiva’s builder tool allows you to customize and automate call flows. Implement your call flow strategy with one click, and update it anytime.

TOTAL MOBILITY

Make free calls from anywhere. Chat with other users from anywhere. Seamlessly move calls between devices.

AFFORDABILITY

All of these features and more are wrapped up into packages that are affordable even though they are robust. Most businesses can save significantly when they choose VoIP service.

Nextiva's customer telling how they feel about our business phone services

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

Request Your Quote or Consultation Now

Our agents are standing by to help you pick out the best plan for you and your business needs. We’ll talk you through how you want to use your communication system and give you a fast, no-obligation quote on getting started. Get in touch with us today to learn more.

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#1 Business VoIP Phone System Near Columbus, OH

We've Got Columbus Covered

Columbus VoIP Coverage

Areas We Cover

Business Phone Service Plans

Digital

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Core

For small teams

Engage

For growing teams

Power Suite

For sales & service teams

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