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Business Phone Service in Houston, TX

Since 2008, Nextiva has provided full-service Voice over IP phone service to businesses like yours throughout the Houston area. We can handle all your communications needs.

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We've Got Houston Covered

Today’s businesses need more than just audio calls. To meet the needs of your customers, you must be able to reach them through video conference, text, instant message, and more. Nextiva focuses on high-quality phone services that keep you connected, whether you’re at your desk or on the go. We offer unlimited calling for a low monthly rate to help you stay within your budget, with convenient features like text messaging, and virtual faxing.

HIGH-QUALITY VOIP

Crystal-clear audio and video for all your calls and conferences.

COMPLETE MOBILE COLLABORATION

Stay in touch with teammates wherever you are.

REAL-TIME ANALYTICS

Stay up-to-date on customer sentiment and employee performance.

Coverage in Houston, TX

There’s a reason Nextiva is one of the most popular Houston phone systems. In a city known for its Fortune 500 companies, many in the technology sector, Nextiva prides itself on providing high-quality service at affordable prices. In a population of more than two million, Houston business owners know the importance of finding a reliable service. With 99.999% uptime, Houston residents know they can count on our service to work, whether they’re connecting from home in the middle of the night or hosting a video conference during peak business hours.

Although Houston’s climate is warm, the city does face occasional storms, including the rare hurricane warning. Nextiva equips customers with redundant phone systems, which means during power outages your team will be able to set up operations in an alternate location, route calls to their cellular devices or computers, or work from home. All you’ll need is power and an internet connection to get your phone systems up and running again.

Areas of Houston We Cover

When we set up business phone systems in Houston, TX, we realize the greater metro area has many local neighborhoods and towns. Nextiva covers the following cities and suburbs of Houston.

Aldine
Alvin
Angleton
Atascocita
Baytown
Bellaire
Channelview
Cinco Ranch
Cloverleaf
Clute
Conroe
Deer Park
Dickinson
El Lago
Four Corners
Freeport
Fresno
Friendswood
Galena Park
Galveston
Greatwood
Humble
Jacinto City
Katy
Kingwood
La Marque
Lake Jackson
La Porte
League City
Meadows Place
Mission Bend
Missouri City
Nassau Bay
New Territory
Pearland
Pecan Grove
Richmond
Rosenberg
Santa Fe
Seabrook
Sienna Plantation
South Houston
Southside Place
Spring
Stafford
Sugar Land
Texas City
The Woodlands
Tomball
Webster

Business Phone Service Plans

Nextiva knows that business types are as varied as the customers they serve. We have packages for every size of business, from the solopreneur working out of a home office to the large corporation serving customers across the world. We can customize a package to fit your own needs and budget, no matter how many employees and customers you have.

Digital

$20 $25

$25 Save 20%

Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Digital features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk

Core

$30 $35

$35 Save 40%

Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Core features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

Inbound & Outbound Voice
Send and receive SMS text messages from your business phone number using the desktop and mobile app.

Business SMS
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Video meetings
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Screenshare & file share
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

Call routing and queueing

Engage

$40 $50

$50 Save 44%

Get a Demo

For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

Everything in Core, plus:

Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

Advanced IVR
Give your business a professional edge by offering a universal, non-local, toll-free number.

Toll-free number and minutes
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

Advanced reporting
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

Core integrations
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

Website chatbot

Power Suite

$60 $75

$75 Save 44%

Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

Everything in Engage, plus:

Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

Inbound call center
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

Intelligent Virtual Assistant
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

Intelligent skills routing
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

Unified team interface
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

Supervisor dashboard

THE NEXTIVA DIFFERENCE

Houston’s many businesses have plenty of choices when it comes to the software they use. Nextiva stands out as the top business phone service in Houston, TX by offering a wide selection of features at one low monthly price. These are just a few of the many features that set Nextiva apart.

AMAZING SERVICE

We specialize in helping you provide top-quality service to your customers. So, naturally, we excel at making our own customers happy. Our support center offers a searchable knowledgebase with answers to all your questions. We also provide customer service by chat, phone, or help desk ticket, with a team dedicated to helping you.

UNIFIED COMMUNICATIONS

Phone services aren’t just for interacting with your customers. We make it easy for your team to collaborate using our unified communications suite. This includes chat, SMS, social integration, and mobile accessibility to all your in-office communications tools.

SCALABILITY

Since it’s cloud-based, your phone system will grow with you, easily managing a sudden influx of customers. Busy holiday sales season? Don’t worry. Your phone system will handle all the calls coming in. You’ll never have to pick up the phone to order new services, since Nextiva’s solution is built to expand as needed.

EASY TO MANAGE

Nextiva’s clean, simple interface makes it easy to add and remove employees, as well as change rights within the system. You can easily manage and route phone calls on the fly, whether your employees are in the office or working remotely on the other side of the world.

SAVE MONEY

Businesses report that by switching to VoIP they’ve been able to save up to 60% on their monthly phone bill. This, combined with all the exciting features Nextiva offers, makes it one of the best budget-saving solutions you can buy.

Nextiva's customer telling how they feel about our business phone services

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

Get a Quote

If you’re interested in business phones in Houston, TX, we’re just a call away. We can work with you to recommend a solution that will fit all your business needs. Contact us now to get a free consultation and learn more about how VoIP can help your company grow.

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Business Phone Service in Houston, TX

We've Got Houston Covered

Coverage in Houston, TX

Areas of Houston We Cover

Business Phone Service Plans

Digital

For startups

Core

For small teams

Engage

For growing teams

Power Suite

For sales & service teams

Get a Quote

Trusted by millions of users daily

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4.7/5

I’m a big fan of Nextiva

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