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Pittsburgh's #1 Ranked Business VoIP Phone System Provider

Nextiva is the #1 provider of business phone systems in Pittsburgh, PA. We have all the features and tools you need to revolutionize your business communication strategy.

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Why Nextiva

When it comes to providing companies in Pittsburgh VoIP solutions they can count on, Nextiva is the partner of choice. Each of our plans come with a variety of benefits like online fax services and video conferencing so that you can handle all communication with ease. It doesn’t matter if you’re a small business with goals to expand or a large corporation; we have something for every budget and every industry.

GROW

Our incredible engineers are always looking for the next great innovation to offer to our customers. With Nextiva, you can be sure you’re working with a provider that is continuously updating and expanding to include the best tools you need.

SAVE

When it comes to business phones in Pittsburgh, PA, Nextiva offers a communication solution for one low monthly cost. We are up to 60% less than your traditional carrier and provide even more features.

CONNECT

Nextiva is one of the most reliable networks in the country. Our phones keep you connected even when the power goes out or the internet is down. We provide 99.999% uptime. That’s a stat you can count on.

Coverage in Pittsburgh, PA

Pittsburgh, once known as the Steel City, has grown from being a city that provides steel to one that welcomes new business and encourages them to develop. It’s a cultural and educational center that is continually working to add new industries to its vast array of offerings. With companies ranging from healthcare to technology and robotics, we know that the people of Pittsburgh need a reliable offering to keep their stats as one of the ‘Top 5 Most Livable Cities’.

Nextiva is there to help. Our flexible solution will grow with you, making it easy to add lines and features when you need them. We know the importance of reliable VoIP offerings and a tech-forward approach to tools and benefits for growing businesses. If you’re looking for a VoIP provider that’s more a partner than just a bill you pay, you’ve found it in Nextiva.

Cities We Cover

Nextiva’s nationwide reach extends beyond just the center of Pittsburgh. We offer our solution in all surrounding areas so that businesses everywhere have access to our incredible offering. These are some of the cities we service in the Pittsburgh Metro area:

Allentown
Carrick
Brighton Heights
Fineview
Highland Park
Manchester
Middle Hill
North Point Breeze
Perry South
Saint Clair
Spring Garden
Terrace Village
West End
Windgap

Business Phone Service Plans

Large or small, Nextiva has a VoIP package that suits your needs. Our easily customizable plans each come with their own set of benefits that can be upgraded whenever the time comes. You can speak to one of our representatives to quickly learn the difference between each plan and ensure you get exactly what you’re looking for. Choose from Business Communication Basic, Business Communication Pro, or Business Communication Enterprise, each at their own affordable monthly price.

Digital

$20 $25

$25 Save 20%

Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Digital features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk

Core

$30 $35

$35 Save 40%

Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Core features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

Inbound & Outbound Voice
Send and receive SMS text messages from your business phone number using the desktop and mobile app.

Business SMS
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Video meetings
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Screenshare & file share
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

Call routing and queueing

Engage

$40 $50

$50 Save 44%

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For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

Everything in Core, plus:

Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

Advanced IVR
Give your business a professional edge by offering a universal, non-local, toll-free number.

Toll-free number and minutes
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

Advanced reporting
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

Core integrations
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

Website chatbot

Power Suite

$60 $75

$75 Save 44%

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For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

Everything in Engage, plus:

Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

Inbound call center
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

Intelligent Virtual Assistant
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

Intelligent skills routing
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

Unified team interface
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

Supervisor dashboard

THE NEXTIVA DIFFERENCE

Nextiva is the service provider that puts the customer first. We keep on top of business trends and modern needs so that your company always has the most innovative solution possible. Our premier UCaaS plans are integrated with your favorite tools and make cross collaboration a breeze.

NEXTIVA NEXTOS APP

The Nextiva application puts everything at your fingertips no matter where you are in the world. Quickly adjust your settings, add new phone numbers, or take a look at your communication analytics all from one user-friendly interface.

ANALYTICS IN REAL-TIME

Better understand how your communication strategy is paying off with Nextiva’s real-time voice analytics. Get immediate access to your call activity data and see how your employees are performing. All the insight you need is one click away.

ANYWHERE, ANYTIME

Do business from anywhere. With the Nextiva NexOS app, you can keep up with your calls and communication tools from the comfort of your home or hotel room. Place calls from your tablet, mobile, or laptop, and access HD video calls with other users across the country.

ADD USERS EASILY

When you grow out of your plan, we will happily help you find a new one. You can add and delete users as you need to, remove features, or scale up at any time. Nextiva won’t punish you for being successful.

Nextiva's customer telling how they feel about our business phone services

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

Get a Quote

Having the right tools will change the way you do business. That’s why Nextiva works hard to ensure that all of our customers have access to a plan they need at a price they can afford. Pittsburgh is a city that welcomes growth and advancement, and Nextiva wants to be a partner to that success. Talk to one of our representatives today to find a plan that works for your business and your budget.

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Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Pittsburgh's #1 Ranked Business VoIP Phone System Provider

Why Nextiva

Coverage in Pittsburgh, PA

Cities We Cover

Business Phone Service Plans

Digital

For startups

Core

For small teams

Engage

For growing teams

Power Suite

For sales & service teams

Get a Quote

Trusted by millions of users daily

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4.7/5

I’m a big fan of Nextiva

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