If you’re ready to start or expand your business phone systems in San Jose, CA, you’ve come to the right place. Nextiva is a trusted provider of voice over IP cloud-based business phone systems to businesses of all sizes. Your company can now seamlessly and easily communicate with little investment.
Nextiva has served large and small businesses across the country since 2008. We understand that managing your phone calls, faxes, video conferencing and instant messaging is an important part of effectively running your business. We also understand that your business may or may not be just you. Whether you’re a solopreneur working out of a home office or you’re the tip of your team’s iceberg, you can count on Nextiva’s San Jose phone systems to deliver the reliability and features you need.
Commercial telephone systems can be set up in multiple ways with ease. Nextiva’s core commitment is for quality customer service and reliable, scalable plans that work for all businesses. Nextiva’s VoIP services require no extra equipment. Start answering calls from your smartphone, tablet, or desktop computer no matter where in the world you are when you answer the phone.
Nextiva is the most reliable phone systems San Jose-based businesses can choose from. Nextiva has built its business reputation on high-quality services for businesses with little to no interruptions — our customers enjoy 99.999% uptime. Your San Jose-based business will receive the most reliable coverage it’s possible to get.
California has a well-known reputation for being a hot spot for technology related businesses, and San Jose is at the top of that list. Can you imagine a tech business with phone service, instant messaging, faxing and conferencing that doesn’t work? Luckily you won’t have to.
As tech has triggered uninterrupted growth in this part of California, Nextiva has built a business providing uninterrupted phone service. You can count on Nextiva to provide the reliable, scalable business VoIP San Jose businesses expect and need.
We’ve set up our network to be highly redundant, which means no downtime for you. Our carrier-grade data centers provide 99.999% uptime. We work hard to earn your trust in our services.
Businesses seeking business phones in San Jose, CA may think they are limited to only telephone systems that an office has already been set up for. This is not the case! The ease and convenience of VoIP allows businesses to set up phone service wherever they are, whether they are in a major metropolitan area or not. Nextiva’s phone service will cover you no matter where you are in California. No copper phone lines required!
While Nextiva covers major residential hubs such as San Jose, we also cover the entire greater metropolitan area such as the following:
San Jose businesses’ needs will vary primarily based on the size of the business. We understand this and have built our services around flexible, convenient and scalable plans that allow you to choose from the features that work for you. Nextiva Business Communication is available in three service plans — Basic, Pro, and Enterprise. Each plan differs in price, features, and the number of employees using the system. This makes our system highly customizable and easy to grow as your business needs change.
Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.
Read moreDigital features:
Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.
Monitor, respond, listen, and publish on the most
meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok,
Linkedin, YouTube, and your Google Business profile.
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.
Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.
Read moreCore features:
Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.
Monitor, respond, listen, and publish on the most
meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok,
Linkedin, YouTube, and your Google Business profile.
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.
Send and receive SMS text messages from your business phone number using the desktop and mobile app.
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”
Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.
Read moreEverything in Core, plus:
Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.
Give your business a professional edge by offering a universal, non-local, toll-free number.
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.
Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.
Read moreEverything in Engage, plus:
Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.
"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."
- CHRIS HAYES | IT DIRECTOR | CONAN
Nextiva provides cloud-based communications and collaboration solutions designed to simplify the way businesses communicate. We’ve grown our business since our founding in 2008, and we want to help you grow yours. Hundreds of thousands of businesses throughout the United States trust us. We’d love to talk with you about yours. Fill out the form below or chat now to learn more.
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