The #1 Business VoIP Phone Service Provider in Kansas City

Nextiva is a Kansas City VoIP provider that gives your business what you need to succeed. Since 2008, we have been providing innovative VoIP solutions at an affordable price. Let us be your partner.

Providing Business Phone Service in Kansas City for Over 10 Years

Kansas City keeps us on the go. As a major hub for transportation across the United States, VoIP business phone service in Kansas City, MO needs to come from a provider you can count on. Our VoIP solutions, combined with our UCaaS system, is an all-in-one tool that provides a suite of benefits every business needs. Large or small, we have a plan and a set of features that will make growing your business easy.

Kansas City, MO VoIP Pricing

Why is Nextiva one of the best providers of business phone services in Kansas City, MO? Because our goal is to help you grow. Our three voice plans have been expertly crafted to ensure there’s a plan for every budget and every business. In fact, most of our plans are up to 60% less than your traditional phone carrier, leaving you with money to put back into your business. We don’t penalize you for adding new users or features. In fact, we encourage it.

Our team can help you determine which features you need and tell you more about how our Unified Communication platform pairs with your organization’s needs to give you even more bang for your buck. It’s time to improve your communication strategy and put your money where you need it most.

Digital

$20 $25
$25 Save 20%
/user/mo
Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

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Digital features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

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    Website live chat
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    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

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    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

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    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk

Core

$30 $35
$35 Save 40%
/user/mo
Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

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Core features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

    Tooltip icon
    Website live chat
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    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

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    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

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    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk
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    Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

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    Inbound & Outbound Voice
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    Send and receive SMS text messages from your business phone number using the desktop and mobile app.

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    Business SMS
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Video meetings
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Screenshare & file share
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    Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

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    Call routing and queueing

Engage

$40 $50
$50 Save 44%
/user/mo
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For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

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Everything in Core, plus:

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    Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

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    Advanced IVR
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    Give your business a professional edge by offering a universal, non-local, toll-free number.

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    Toll-free number and minutes
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    Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

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    Advanced reporting
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    Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

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    Core integrations
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    Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

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    Website chatbot

Power Suite

$60 $75
$75 Save 44%
/user/mo
Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

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Everything in Engage, plus:

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    Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

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    Inbound call center
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    Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

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    Intelligent Virtual Assistant
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    Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

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    Intelligent skills routing
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    Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

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    Unified team interface
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    Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

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    Supervisor dashboard

Not in Kansas City?

Nextiva is a nationwide carrier which means that we go where your business needs us. So if you’re in need of a business phone system in Kansas City, MO or beyond, we can cover you. That’s what happens when you have a growing number of PoP’s across the country to keep up with the high demand.

You can find us in these areas and beyond:

  • Olathe
  • Lee's Summit
  • Overland
  • Shawnee
  • Raytown
  • Gladstone
  • Gardner
  • Ottawa
  • Harrisonville
  • Pleasant Hill
  • Roeland Park
  • Independence
  • Odessa
  • Edwardsville

Features That Set Us Apart in Kansas City, MO

When it comes to features, Nextiva is one of the most popular VoIP services currently on the market. We are continually updating and adding to our suite of offerings to ensure that our customers have whatever they need to succeed. Whether it’s a full Unified Communication package or capabilities, we have what you need to stay up-to-date with the newest and greatest technology.
ALL-IN-ONE COMMUNICATIONS
We give you the power to take what you want and live the rest behind. You can combine your VoIP solution with other Nextiva products to make your strategy even more impactful. Trigger powerful workflow automation and view analytics in real-time. We put the power in your hands.
MONITOR & MANAGE
It doesn’t matter where you are in the world, you can manage and monitor what’s happening at the office with our NextivaONE App. The online control panel gives you the ability to manage phone calls, quickly swap and transfer calls, and make improvements to your employee productivity even when you’re on the go.
SERIOUSLY RELIABLE
The weather in Kansas City isn’t always trustworthy, but Nextiva is. Our highly redundant network keeps you running when the weather outside is frightful. We have 8 points of presence across the country and are always growing. Our data centers are SSAE 16 certified, SOC II audited, and offer PCI-DSS certification.
COLLABORATION AT ITS BEST
With Nextiva you can have face-to-face meetings from anywhere in the world using the NextivaONE App. You have access to all of our collaboration tools, like screen sharing and HD video conferencing, from any device with internet access.
REAL-TIME ANALYTICS
Let’s say you’re running a shipping company. You need to know how your customer service team is performing every minute of the day. With our real-time analytics, you have access to all of your call activity data and employee performance with just the click of a few buttons. Understand your business better than ever.
KEEP YOUR NUMBER
You have the control to keep any number you choose. If you want us to transfer your old number over to your new service, we can do that. Want a new local or toll-free number? Our phone systems in Kansas City, MO can come any way you need them. Nextiva is all about flexibility because we want you to have what you need to run the business of your dreams.

"I am so happy I switched to Nextiva a few years ago, as any problems that I have had have been resolved quickly."

- GREG P. | IGNITE SALES SOLUTIONS

See how Nextiva will transform the way you communicate.

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