Business Phone Service in Los Angeles, CA

Nextiva is the #1 provider of business phone systems in Los Angeles, CA. If you’re looking for a carrier that provides flexibility and reliability, Nextiva’s Los Angeles phone systems will give you just that.

We've Got Los Angeles Covered

Nextiva has been providing Los Angeles business phones to the masses since 2008. Our reputation for affordable and reliable communication plans has attracted the attention of large corporations and small businesses alike. We offer unified communications, analytic tools, and remote options from one cohesive and easy to understand dashboard.

Nextiva customers love our Amazing Service team. Whether you have questions about your phone service or need to make changes to an existing account, our service team is on hand to help you around the clock. We are 100% in-house and always have your best interest in mind.
SCALABILITY
Don’t worry about costly change fees or building out new infrastructure for additional lines. Our plans grow as your business does. We make it easy for you to add new users, change your settings, or upgrade your account through our NextOS online portal.
LOW COST
Running a business comes with costly bills; don’t let your phone system be one of them. Nextiva offers a variety of packages at a significantly lower monthly and startup cost than traditional phone companies.

Coverage in Los Angeles

The City of Angels is always on the go, and it needs a carrier that can keep up. Business phones in Los Angeles may be easy to come by, but not all of them are reliable. That’s where Nextiva steps in. From film sets on city streets to independent restaurants and bookstores, we have a plan that works for your business.

Nextiva makes it possible for you to connect with your employees even when they’re scattered around the city. Collaboration tools, messaging, and video conferencing are available at just the click of the button. Large or small, next door or all the way across Los Angeles County, Nextiva is there for you when you need us. It’s service you can count on.

Areas We Cover

Nextiva’s nationwide coverage includes many of the cities within Los Angeles county. So whether you’re planning to open a new office or expand your current one, Nextiva has you covered. These are some of the cities throughout Los Angeles county we currently cover:

  • Agoura Hills
  • Alhambra
  • Baldwin Park
  • Bell Gardens
  • Beverly Hills
  • Burbank
  • Calabasas
  • Cerritos
  • Covina
  • Diamond Bar
  • Downey
  • Gardena
  • Glendora
  • Hermosa Beach
  • Huntington Park
  • Lancaster
  • Long Beach
  • Malibu
  • Manhattan Beach
  • Monterey Park
  • Norwalk

Business Phone Service Plans

Nextiva business plans come in all sizes. Our three plans can be customized to fit your needs and are priced affordably. Choose from Office Pro, Office Pro Plus, and Office Enterprise to get a feature-rich communication experience that takes your business to the next level.

Digital

$20 $25
$25 Save 20%
/user/mo
Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

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Digital features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

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    Website live chat
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    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

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    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

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    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk

Core

$30 $35
$35 Save 40%
/user/mo
Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

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Core features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

    Tooltip icon
    Website live chat
  • Check icon

    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

    Tooltip icon
    Messaging apps
  • Check icon

    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

    Tooltip icon
    Social media channels
  • Check icon

    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

    Tooltip icon
    Review Management
  • Check icon

    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk
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    Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

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    Inbound & Outbound Voice
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    Send and receive SMS text messages from your business phone number using the desktop and mobile app.

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    Business SMS
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Video meetings
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Screenshare & file share
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    Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

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    Call routing and queueing

Engage

$40 $50
$50 Save 44%
/user/mo
Get a Demo

For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

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Everything in Core, plus:

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    Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

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    Advanced IVR
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    Give your business a professional edge by offering a universal, non-local, toll-free number.

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    Toll-free number and minutes
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    Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

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    Advanced reporting
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    Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

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    Core integrations
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    Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

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    Website chatbot

Power Suite

$60 $75
$75 Save 44%
/user/mo
Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

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Everything in Engage, plus:

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    Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

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    Inbound call center
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    Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

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    Intelligent Virtual Assistant
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    Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

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    Intelligent skills routing
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    Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

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    Unified team interface
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    Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

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    Supervisor dashboard
THE NEXTIVA DIFFERENCE
At an affordable price with unparalleled flexibility, it’s no surprise that Nextiva is the #1 provider of phone services in Los Angeles. But our flexibility is just the beginning.
UNIFIED COMMUNICATIONS
Our VoIP phone service comes with the features you need the most. Communicate from any device, anywhere in the world, and have access to the dashboard at any time.
ACCESS ANALYTICS
Whether you run an advertising business or simply need to see how your clients are interacting with your customer service team, our back-end analytics puts the information at your fingertips.
MOBILITY OPTIONS
Angelenos are always on the go, and the NextivaONE App goes with you. Connect to employees, clients, and colleagues whether you’re in a coffee shop or shared workspace. Transfer calls, forward them to your line, or use your phone as your business line any time you need to.
UPTIME, ALL THE TIME
Nextiva’s highly redundant network means your business never experiences an outage. Our carrier-grade data centers provide 99.999% uptime, are SSAE 16 certified, SOC II audited, and offer PCI-DSS certification. We keep your business running when you need it most.
LOW COST
We save you money. Forget costly infrastructure and complicated phone systems, our VoIP comes with less setup and a lower monthly cost. In fact, we save businesses up to 60% compared to traditional phone carriers.
GET A QUOTE
Los Angeles needs a carrier it can count on. Let Nextiva be that for your business. Our affordable communication options will give your business the tools it needs to keep succeeding. Call one of our Amazing Service team members today to find a plan that works for you.
Customer Testimonial for Local Business Phone Services

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

Get a Quote

If you’re looking for business phone service in Los Angeles, Nextiva is the best choice for you. Contact us for a free consultation, and we’ll discuss how we can set up a phone system that will help you meet your business goals.

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