Now that you’ve found Nextiva, look no further for your business phone system. We’re Seattle’s #1 provider handling all your business communication needs since 2008.
Today’s businesses need to be able to make reliable, clear phone calls. But that’s just the start of how businesses communicate, and Nextiva understands that. Our high-quality phone services allow you to manage your phone calls, text, instant messaging, video conferencing, and more. With flexible and affordable plans and convenient features, businesses large and small can rely on Nextiva. We’ve served businesses across the country for more than a decade.
There should be nothing standing in the way of you and your business’s telephone systems. Your business phone system should be easy to set up, use, and maintain. It should work no matter what the weather is, and you should be able to access it whether you’re at your desk or not.
Seattle has become one of the fastest growing cities in the country. In fact, 2017 census data shows that Seattle is now our nation’s fastest growing big city. That means more businesses, more customers, and a greater need for businesses to be able to keep in touch with those customers at any time. Seattle has a long history of innovation in many fields including technology, music, art and culture, and manufacturing. The city’s access to capital, people, and infrastructure makes Seattle one of the best places to start and grow businesses.
But Seattle’s location makes it vulnerable to high amounts of precipitation—rain and snow can knock out communications. When it comes to reaching your customer base, Nextiva is the best of all the Seattle phone systems you’ll find. When you start to compare, you’ll quickly see that business phone service in Seattle, WA doesn’t get more reliable than Nextiva’s 99.999% uptime.
Nextiva is a nationwide company, in business since 2008. Unlike other Seattle telecom companies, our services cover more than just the large metropolitan areas. Whether your business has one location in a metropolitan area or many offices across the state, Nextiva offers every calling, collaboration, and mobile feature your business is looking for. We cover the following areas and more:
The best business phone systems in Seattle, WA must meet the needs of businesses both large and small, covering many different industries. Our plans are affordable, versatile and have the features businesses need. Start with Nextiva’s Business Communication Basic plan for basic coverage. As your business grows, choose the next of our scalable plans, the Business Communication Pro. For Enterprise-level phone service, Nextiva’s Business Communication Enterprise plan is fully loaded but still affordable.
Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.
Read moreDigital features:
Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.
Monitor, respond, listen, and publish on the most
meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok,
Linkedin, YouTube, and your Google Business profile.
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.
Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.
Read moreCore features:
Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.
Monitor, respond, listen, and publish on the most
meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok,
Linkedin, YouTube, and your Google Business profile.
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.
Send and receive SMS text messages from your business phone number using the desktop and mobile app.
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”
Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.
Read moreEverything in Core, plus:
Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.
Give your business a professional edge by offering a universal, non-local, toll-free number.
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.
Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.
Read moreEverything in Engage, plus:
Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.
"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."
- CHRIS HAYES | IT DIRECTOR | CONAN
Nextiva provides the reliable, convenient and flexible business phones Seattle businesses need. Signing up for Nextiva is simple, and you can be up and running with your account in minutes. To be sure you’re getting the plan you need, give us a call and we’ll talk through it with you.
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