Seattle VoIP & Business Phone Systems

Now that you’ve found Nextiva, look no further for your business phone system. We’re Seattle’s #1 provider handling all your business communication needs since 2008.

Serving VoIP to Seattle for over 10 Years

Today’s businesses need to be able to make reliable, clear phone calls. But that’s just the start of how businesses communicate, and Nextiva understands that. Our high-quality phone services allow you to manage your phone calls, text, instant messaging, video conferencing, and more. With flexible and affordable plans and convenient features, businesses large and small can rely on Nextiva. We’ve served businesses across the country for more than a decade.

There should be nothing standing in the way of you and your business’s telephone systems. Your business phone system should be easy to set up, use, and maintain. It should work no matter what the weather is, and you should be able to access it whether you’re at your desk or not.

INTUITIVE
Nextiva’s intuitive interface means you can set it up yourself and give your IT worker the day off.
RELIABLE
Bad weather or emergencies are no problem for Nextiva’s reliable system that is not dependent on outdated copper PSTN lines to be functional.
FLEXIBLE
You probably run your own business because you enjoy the freedom of being your own boss. With Nextiva, answer your calls from the beach or the boardroom and work how you want to.

VoIP Coverage in Seattle, WA

Seattle has become one of the fastest growing cities in the country. In fact, 2017 census data shows that Seattle is now our nation’s fastest growing big city. That means more businesses, more customers, and a greater need for businesses to be able to keep in touch with those customers at any time. Seattle has a long history of innovation in many fields including technology, music, art and culture, and manufacturing. The city’s access to capital, people, and infrastructure makes Seattle one of the best places to start and grow businesses.

But Seattle’s location makes it vulnerable to high amounts of precipitation—rain and snow can knock out communications. When it comes to reaching your customer base, Nextiva is the best of all the Seattle phone systems you’ll find. When you start to compare, you’ll quickly see that business phone service in Seattle, WA doesn’t get more reliable than Nextiva’s 99.999% uptime.

Areas We Cover

Nextiva is a nationwide company, in business since 2008. Unlike other Seattle telecom companies, our services cover more than just the large metropolitan areas. Whether your business has one location in a metropolitan area or many offices across the state, Nextiva offers every calling, collaboration, and mobile feature your business is looking for. We cover the following areas and more:

  • Arlington
  • Bremerton
  • Bainbridge Island
  • Bellevue
  • Enumclaw
  • Everett
  • Federal Way
  • Fife
  • Gig Harbor
  • Granite Falls
  • Guemes Island
  • Issaquah
  • Kirkland
  • Marysville
  • Mukilteo
  • Poulsbo
  • Puyallup
  • Redmond
  • Renton
  • Roy
  • SeaTac
  • Snohomish
  • Snoqualmie
  • Tacoma
  • Tukwila
  • University Place
  • Woodinville
  • Woodway

Seattle Business Phone Service Plans

The best business phone systems in Seattle, WA must meet the needs of businesses both large and small, covering many different industries. Our plans are affordable, versatile and have the features businesses need. Start with Nextiva’s Business Communication Basic plan for basic coverage. As your business grows, choose the next of our scalable plans, the Business Communication Pro. For Enterprise-level phone service, Nextiva’s Business Communication Enterprise plan is fully loaded but still affordable.

Digital

$20 $25
$25 Save 20%
/user/mo
Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

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Digital features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

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    Website live chat
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    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

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    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

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    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk

Core

$30 $35
$35 Save 40%
/user/mo
Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

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Core features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

    Tooltip icon
    Website live chat
  • Check icon

    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

    Tooltip icon
    Messaging apps
  • Check icon

    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

    Tooltip icon
    Social media channels
  • Check icon

    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

    Tooltip icon
    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk
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    Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

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    Inbound & Outbound Voice
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    Send and receive SMS text messages from your business phone number using the desktop and mobile app.

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    Business SMS
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Video meetings
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Screenshare & file share
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    Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

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    Call routing and queueing

Engage

$40 $50
$50 Save 44%
/user/mo
Get a Demo

For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

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Everything in Core, plus:

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    Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

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    Advanced IVR
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    Give your business a professional edge by offering a universal, non-local, toll-free number.

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    Toll-free number and minutes
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    Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

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    Advanced reporting
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    Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

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    Core integrations
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    Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

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    Website chatbot

Power Suite

$60 $75
$75 Save 44%
/user/mo
Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

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Everything in Engage, plus:

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    Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

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    Inbound call center
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    Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

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    Intelligent Virtual Assistant
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    Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

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    Intelligent skills routing
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    Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

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    Unified team interface
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    Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

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    Supervisor dashboard
THE NEXTIVA DIFFERENCE
There’s a reason Nextiva is one of the most recognized brands in the VoIP industry. Businesses want a system that can connect multiple offices while being controlled from one central location. Nextiva understands what businesses want and need in their phone systems. Below are just a few of the many features that set Nextiva apart.
MULTIPLE LOCATIONS
Today's cloud-hosted VoIP phone systems are an ideal solution for businesses with multiple locations. Cloud hosting means there’s no equipment to purchase and install in each location. The entire system can be managed by a single administrator portal.
SAVE MONEY
Without having to invest in equipment for each phone service location, VoIP phone service provides real money-saving benefits for many businesses. Your savings could be dramatic—up to 60% over traditional phone line setup.
NO LONG TERM CONTRACTS
We believe that once you experience the top-notch customer service you get as a Nextiva customer, you’ll want to stay with us. But you don’t have to. Our plans are available for month-to-month service and you can cancel at any time. If you do stick with us for the long-term, we reward your loyalty with reduced pricing.
EASY TO NAVIGATE
The system is simple to get up and running, and the online portal is easy to navigate. You enjoy good control over your notifications. Once you log in, icons help you quickly and easily navigate to the section you want.
SCALABILITY
Whether you’re just starting out with one phone line or you’re ready to grow into a second office, Nextiva’s plans grow along with you.
AMAZING SERVICE
We’ve made this the foundation of our company’s culture. We know your phone system is important to you, and we treat you and your business with respect. We call it "amazing service" because it is.
West coast company's feedback on Nextiva

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

See how Nextiva will transform the way you communicate.

Nextiva provides the reliable, convenient and flexible business phones Seattle businesses need. Signing up for Nextiva is simple, and you can be up and running with your account in minutes. To be sure you’re getting the plan you need, give us a call and we’ll talk through it with you.

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