Business VoIP Phone Service in Utah

Nextiva has established itself as a telecommunications leader in Utah over the past decade, working directly with businesses across the state.

We've Got Utah Covered

Do you need a phone provider that can handle all your business’s needs, from internal collaboration to client interactions? If so, Nextiva is the service provider for you. We’ve worked with businesses across all industries, from large corporations to small startups. Over the past decade, we’ve refined our suite of solutions to include all the features today’s businesses need, which means we can scale to fit your environment as you grow.

UNIFIED COMMUNICATION
All the internal and external communication tools you need in one platform.
DATA ANALYTICS
Up-to-date information on how your business is performing.
AMAZING CUSTOMER SUPPORT
Convenient, friendly customer assistance from a team of experts whenever you need it.

Coverage in Utah

Some of the best companies in the world call Utah home, from corporate headquarters (i.e. Skullcandy, NuSkin, and Vivint) to small startups. Those businesses need to stay connected to their customers, whether by phone, video conference, text, or social media. Nextiva’s business phones in Utah pull all of a company’s communications together in one place, making it easier to connect with a global customer base and capture information on every interaction.

Utah’s weather is usually mild, making it the ideal state to locate a business that needs to minimize disruption. However, storms are not unusual throughout Utah, especially in the spring months. Nextiva’s 99.999% uptime guarantee means that Utah’s businesses get uninterrupted phone service, even during the worst storms. If winter storms make roads unsafe, Nextiva makes it easy for your employees to work safely from their home offices, giving them access to the same tools they’d have if they were seated at the office.

Utah’s Coverage Area

No matter where you locate your business in Utah, Nextiva has you covered. Here are some of the many areas Nextiva can handle:

  • Alpine
  • American Fork
  • Bluffdale
  • Bountiful
  • Brigham City
  • Cedar City
  • Cedar Hills
  • Centerville
  • Clearfield
  • Clinton
  • Cottonwood Heights
  • Draper
  • Eagle Mountain
  • Enoch
  • Farmington
  • Heber City
  • Herriman
  • Highland
  • Holladay
  • Hurricane
  • Kaysville
  • Layton
  • Lehi
  • Lindon
  • Logan
  • Midvale
  • Millcreek
  • Murray
  • North Ogden
  • North Salt Lake
  • Ogden
  • Orem
  • Park City
  • Payson
  • Pleasant Grove
  • Provo
  • Riverton
  • Roy
  • St. George
  • Salt Lake City
  • Sandy
  • Saratoga Springs
  • Smithfield
  • South Jordan
  • South Ogden
  • South Salt Lake
  • Spanish Fork
  • Springville
  • Syracuse
  • Taylorsville
  • Tooele
  • Washington
  • West Haven
  • West Jordan
  • West Valley City

Business Phone Service Plans

If you’re looking for business phone systems in Utah, you may find that many are geared toward specific types of companies. Nextiva has plans geared toward businesses of all sizes, so we can find something that fits both your needs and budget, whether you’re a one-person operation or you have hundreds of employees in multiple locations.

Digital

$20 $25
$25 Save 20%
/user/mo
Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

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Digital features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

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    Website live chat
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    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

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    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

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    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk

Core

$30 $35
$35 Save 40%
/user/mo
Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

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Core features:

  • Check icon

    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

    Tooltip icon
    Website live chat
  • Check icon

    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

    Tooltip icon
    Messaging apps
  • Check icon

    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

    Tooltip icon
    Social media channels
  • Check icon

    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

    Tooltip icon
    Review Management
  • Check icon

    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

    Tooltip icon
    Digital Service Helpdesk
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    Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

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    Inbound & Outbound Voice
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    Send and receive SMS text messages from your business phone number using the desktop and mobile app.

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    Business SMS
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Video meetings
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Screenshare & file share
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    Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

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    Call routing and queueing

Engage

$40 $50
$50 Save 44%
/user/mo
Get a Demo

For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

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Everything in Core, plus:

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    Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

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    Advanced IVR
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    Give your business a professional edge by offering a universal, non-local, toll-free number.

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    Toll-free number and minutes
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    Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

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    Advanced reporting
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    Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

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    Core integrations
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    Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

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    Website chatbot

Power Suite

$60 $75
$75 Save 44%
/user/mo
Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

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Everything in Engage, plus:

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    Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

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    Inbound call center
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    Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

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    Intelligent Virtual Assistant
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    Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

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    Intelligent skills routing
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    Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

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    Unified team interface
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    Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

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    Supervisor dashboard
THE NEXTIVA DIFFERENCE
Nextiva stands out from other phone systems Utah has to offer in a variety of ways. Our phones go beyond audio calls to equip you with everything you need to take your business to the next level. Here are a few of the top features.
Desktop App
In one desktop application you’ll get voice, video, instant messaging, and more. You can easily make phone calls directly from your computer – no phone required. You’ll even get file-sharing and screen-sharing capability built in.
Mobility
Today’s teams need to be able to connect on the go. Nextiva’s mobile app lets you take your workspace with you wherever you go, whether you’re working from home or traveling the country. Users will not only be able to make audio and video calls, send and receive texts and chats, and check their call histories; but they’ll also have access to change their settings directly from a smartphone or tablet.
Cloud Communications
Nextiva’s software resides in the cloud, which means your business has continuity no matter what happens. You’ll also have the confidence of knowing our tech experts are keeping your phone system up and running, with top-notch security to keep your interactions safe.
Reliability
Our 99.999% uptime means you’ll never have to worry about dropping a call midway through a meeting. You’ll get high-quality sound and video, whether you’re placing a call from your cell phone or using our desktop app. Our reliability will give you the confidence you need as you schedule conference calls, video conferences, and webinars with clients across the globe.
Ease of Use
Our customers love that our app is so easy to use. Whether you’re setting up call preferences or launching a video call, our user-friendly interface will make it simple. This means you’ll spend less time training new employees on how to use your phone and more time running your business.
Nextiva's customer telling how they feel about our business phone services

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

Get a Quote

If you’re looking for business phone service in Utah, Nextiva is the best choice for you. Contact us for a free consultation and we’ll discuss how we can set up a phone system that will help you meet your business goals.

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