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73 platform capabilities

Become a customer experience pro with Nextiva

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Nextiva is shaping the future of CX. Learn how to take your customer interactions to the next level.

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And for any size business.

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Grow

Small Business

Crafting success stories for entrepreneurs and small business endeavors.

Scale

Enterprise

Tailored solutions for mid-size and enterprise-level business success.

The leaders in

Deliver end-to-end personalized experiences at scale

Know customers before you pick up the phone.

Call Pop instantly shows important caller details on your screen.

Get a demo

See how it works.

You'll magically know everything.

Get a big competitive advantage.

Better conversations. Personalized sales and service.

Last interaction

You’ll know how to handle the call better by seeing how the past interaction with the customer went.

Experience Score

The Experience Score gives you a simplified view of the experience a customer has had with your business.

Survey responses

When customers answer your automatic surveys, they’re stored for easy reference during future calls.

Value of account

Instantly know if this is a huge valuable account and adjust your calling tactics on the fly to fit their needs.

Take your calls to the next level today.

Talk to an expert

Give your team superpowers.

Find info instantly.
Eliminate busywork.

Know, understand, and remember every customer.

Build better relationships with every customer. You’ll magically know everything about them and their past interactions with you.

After you accept the call — deeper insights appear on your screen.

Reference past interactions, track how happy they’ve been with you over time, see responses to surveys, and even more—all in real time.

Call Pop is ready to use — right out of the box

It’s ready to use — right out of the box.

No need for plug-ins or clumsy installs. Your team logs into their Nextiva account and Call Pop activates on its own when people call in.

Customize Call Pop to fit your business.

Make your Call Pop show whatever information is most useful to you and your team. You can add almost anything you need.

The complete communication system built to
make business life easier.

Nextiva's software // All your conversations in one place

Nextiva Call Pop
with customer insights

Nextiva Business VoIP
connected to NextOS

NextivaONE App
communicate anywhere

See pricing Get a demo

Call Pop comes included with all of our plans
with Business Phone Service.

Confidence for every call

Get all the important information you need before the call and during the conversation.

Build deeper relationships

Never make customers repeat themselves again. You will “magically” remember everything about them.

Instantly know customers

Answer the phone with context on customer feelings and their past interactions with your business.

Easy-to-use automations

Send personalized automatic emails, and sms messages. Shift priorities and more—we’ve made it simple.

Take your time back

As Nextiva’s software starts to help you with repetitive tasks—you will free up hours out of your day.

Get more done in a workday

Using tools from Nextiva, you’ll start getting a lot more work done with a lot less effort and time.

Start using Call Pop today.

Trusted by millions
of users daily

G2 Rating

4.5/5

TrustPilot Rating

4.7/5

I’m a big fan of Nextiva

Steve Wozniak

Co-founder at Apple

(800) 799-0600

800-799-0600

Get a (free) live demo

Schedule a 30-minute product demo with expert Q&A

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Intelligent Routing

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Outbound Dialing

Platform

WEM Aspect

Versatile platforms powering your business with innovation and efficiency.

See more

Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Know customers before you pick up the phone.

You'll magically know everything.

Get a big competitive advantage.

Last interaction

Experience Score

Survey responses

Value of account

Take your calls to the next level today.

Find info instantly. Eliminate busywork.

Know, understand, and remember every customer.

After you accept the call — deeper insights appear on your screen.

It’s ready to use — right out of the box.

Customize Call Pop to fit your business.

The complete communication system built to make business life easier.

Call Pop comes included with all of our plans with Business Phone Service.

Confidence for every call

Build deeper relationships

Instantly know customers

Easy-to-use automations

Take your time back

Get more done in a workday

Start using Call Pop today.

You might also like these pages

Trusted by millions of users daily

4.5/5

4.7/5

I’m a big fan of Nextiva

Get a (free) live demo

Download the NextivaONE app.

Desktop

Mobile

Find info instantly.
Eliminate busywork.

The complete communication system built to
make business life easier.

Call Pop comes included with all of our plans
with Business Phone Service.

Trusted by millions
of users daily