CustomsHQ.com is an online resource for customs brokers, providing tools and information that ultimately make importing through U.S. Customs easier. With offices in Houston and Los Angeles as well as team members traveling frequently to visit customers, Customs HQ chose Nextiva to provide its business phone system. Nextiva's business VoIP phone service provides the company with a host of advanced features that make it easier for employees at multiple offices to operate as if they were in the same place. By improving collaboration across its team and with partners all over the world, Nextiva's VoIP phone system is helping Customs HQ provide great customer service to importers and customs brokers.
While evaluating business phone systems, Ryan Petersen of Customs HQ was looking to efficiently connect dispersed locations and allow employees in multiple offices to collaborate online around the clock. In researching the options, he learned that traditional PBX phone systems are expensive, difficult to manage, and do not present a unified organization to clients, vendors and U.S. Customs.
"Operating our business using a traditional phone system was not practical," Petersen said. "Nextiva offers a really elegant solution for linking remote teams that has solved some key challenges and really exceeded our expectations."
Thousands of companies rely on Nextiva's phone services, establishing the company's reputation as a leading provider of enterprise VoIP systems.
"We're delighted to see the thousands of businesses, like CustomsHQ.com, that are benefiting from Nextiva's cloud-based phone systems," said Yaniv Masjedi of Nextiva. "Even a person with no technical experience can quickly learn how to do things like route calls to different phone numbers based on time of day, forward ongoing calls to colleagues, e-mail voicemail messages, and record calls for training purposes."
By giving businesses with multiple office locations, remote teams or mobile employees full control of their phone system, Nextiva is making it easier for its clients to operate, compete and win.
For information on Nextiva's business communication services, call 800-983-4289 or visit www.nextiva.com
