Back

Agent Tooling

AI Use Cases

Analytics

Architecture

Intelligent Routing

Journey Orchestration

Outbound Dialing

Platform

WEM Aspect

Powered by

Robust Features
Versatile platforms powering your business with innovation and efficiency.

The Nextiva platforms give you everything you need in one place to centralize all of your conversations and grow your business faster.

Nextiva Platform Library

73 platform capabilities

See more

Powered by

Become a customer experience pro with Nextiva

Company
Using Nextiva

Popular Topics

Join our community
Access the best customer experience content

Nextiva is shaping the future of CX. Learn how to take your customer interactions to the next level.

Visit the blog →

Powered by

For every industry, there’s a Nextiva solution

Choose your industry to get started

The leaders in

And for any size business.

Navigate by company size

Grow

Small Business

Crafting success stories for entrepreneurs and small business endeavors.

Scale

Enterprise

Tailored solutions for mid-size and enterprise-level business success.

The leaders in

Deliver end-to-end personalized experiences at scale

Engagement Channels
Customer Experience
AI Capabilities
Automation & Productivity

Powered by

Engagement Channels
Customer Experience
AI Capabilities
Automation & Productivity

Powered by

Location-based service charges government taxes and fees

Know exactly what you’ll pay each month

Business VoIP Taxes, Surcharges and Fees

Nextiva is required to collect taxes and fees on behalf of federal, state and local government entities.
Taxes are based on your location and are subject to change.

  • Services subject to taxes and fees include Nextiva Office and SIP Trunking
  • Usage charges, such as International and Toll-Free, are subject to taxes and fees
  • RRF and E911 are industry-standard fees and separate from government taxes
  • States and local municipalities often charge their own USF and E911 fees, or other taxes
  • Government taxes, surcharges, and fees are pass-through charges that are paid by Nextiva directly to each entity

Click on your state in the table below for more information about specific taxes.

Nextiva Standard Fees Per Line*

RRF = $3.50** and E911 = $1.50***

View Sample Invoice

**Nextiva's RRF fee is a fee that will be charged monthly to offset costs incurred by Nextiva in complying with regulatory filing and reporting requirements. This fee is not a tax or charge assessed by any governmental agency. The RRF fee will apply to every line of service, including toll free. This is currently at $3.50 per line of service. Virtual numbers are charged at $0.88 per line of service (25% of regular line rate).

***Nextiva's E911 fee is a fee that will be charged monthly to offset costs incurred by Nextiva in providing 911 services. This fee is not a tax or charge assessed by any governmental agency. The E911 fee will apply to every line of service, including toll free. This is currently at $1.50 per line of service. Virtual numbers are charged at $0.38 per line of service (25% of regular line rate).

Trusted by millions
of users daily

G2 Rating

4.5/5

TrustPilot Rating

4.7/5

I’m a big fan of Nextiva

Steve Wozniak

Co-founder at Apple

(800) 799-0600

800-799-0600

Get a (free) live demo

Schedule a 30-minute product demo with expert Q&A







We’re committed to your privacy. Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.

Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe at any time. For more information, check out our Privacy Policy.


Close icon
Use fewer apps, get more done.

Download the NextivaONE app.

Desktop

Mobile

Nextiva iOS App QR Code
Nextiva Android App QR Code