Robust Features
The Nextiva platforms give you everything you need in one place to centralize all of your conversations and grow your business faster.
Nextiva Platform Library
73 platform capabilities
Become a customer experience pro with Nextiva
Popular Topics
Join our community
Access the best customer experience content
Nextiva is shaping the future of CX. Learn how to take your customer interactions to the next level.
See Nextiva in action
Check out our on-demand demos
Nextiva Unified-CXM brings all customer interactions into one AI-powered platform for orchestrated customer journeys that acquire, retain, and grow customers.
Choose your industry to get started
The leaders in
Navigate by company size
The leaders in
Powered by
Softphone is a portmanteau of “Software phone”. A softphone is an application that can establish a connection to a service provider. This allows it to make and receive calls.
Softphones are available as desktop or mobile applications.
A softphone has a dial pad to be able to call any phone number. It also utilizes a computer’s audio input and output to make the call. Because of the nature of audio communication a headset is recommended.
Steve Wozniak
Co-Founder of Apple
G2 Rating
TrustPilot Rating
Steve Wozniak
Co-founder at Apple
Schedule a 30-minute product demo with expert Q&A