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Business VoIP Phone Systems in Miami, FL

Nextiva is the leading provider of business phone systems in Miami, FL. From Unified Communications to vFax and messaging, we make sure you have the tools to make your business a success.

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We've Got Miami Covered

Nextiva has it all. Since 2008, we’ve been the leading business phone service in Miami, FL. Our flexible options make it possible for any business, large or small, to put the phone service they need in place. If you’re looking for the most reliable telephone system in Miami, Nextiva is here to help. Take advantage of all of our features and benefits for one low monthly cost.

MOTHER NATURE TESTED

Whether it’s hurricane season or soaring summer temps, Nextiva's advanced technology makes sure that your business is always up and running. Our failover redundancy can forward your calls to another number so you never miss a business day.

AMAZING SERVICE

Unlike traditional phone companies with hard to reach customer service lines, Nextiva gives you access to our Amazing Service team around the clock. We’re there to help you resolve issues and answer questions.

CALL FROM ANYWHERE

If you’re a frequent traveler, or simply don’t have a home base office, we give you the freedom to take your business phone on the go. Forward your calls via our easy-to-use mobile app.

Coverage in Miami, FL

Miami’s unique flavor and endless summers come with a host of potential weather problems. Hurricane season is the biggest culprit. We’ve built a reliable system with 99.999% uptime, better than traditional carriers, that can stand the test of hurricane force winds.

From small travel agencies helping customers plan their family vacations, to large farmers and agricultural workers, being able to keep constant communication with your clients is key. Nextiva knows that. Not only are we reliable, but we give you the added features and benefits you need to keep your company at the forefront of innovation. Nextiva puts the power in your hands.

Areas We Cover

Nextiva is a nationwide provider. We don’t just offer business phones in Miami, but all of the surrounding areas. No matter where you are we have a service that will work for you. Nextiva is currently available throughout the Miami area including:

Aventura
Bal Harbour
Biscayne Park
Coral Gables
Florida City
Golden Beach
Hialeah Gardens
Indian Creek
Miami Gardens
Miami Lake
North Bay Village
North Miami
Surfside
Sweetwater
Virginia Gardens

Business Phone Service Plans

Business phones in Miami have to be innovative and top of the line. In a city that thrives off of tourism and travel, having a reliable system with which to communicate is especially important. That’s why Nextiva has developed three affordable phone plans that make it possible for your business to succeed. Whether you choose Business Communication Basic, Business Communication Pro, or Business Communicaiton Enterprise, you have a world of benefits at your fingertips.

Digital

$20 $25

$25 Save 20%

Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Digital features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk

Core

$30 $35

$35 Save 40%

Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Core features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

Inbound & Outbound Voice
Send and receive SMS text messages from your business phone number using the desktop and mobile app.

Business SMS
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Video meetings
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Screenshare & file share
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

Call routing and queueing

Engage

$40 $50

$50 Save 44%

Get a Demo

For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

Everything in Core, plus:

Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

Advanced IVR
Give your business a professional edge by offering a universal, non-local, toll-free number.

Toll-free number and minutes
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

Advanced reporting
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

Core integrations
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

Website chatbot

Power Suite

$60 $75

$75 Save 44%

Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

Everything in Engage, plus:

Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

Inbound call center
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

Intelligent Virtual Assistant
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

Intelligent skills routing
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

Unified team interface
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

Supervisor dashboard

THE NEXTIVA DIFFERENCE

Why choose Nextiva? Our easy interface, flexible options, and all-inclusive plans give businesses what they want at a price point that makes sense.

DESKTOP & MOBILE APP

Nextiva makes taking your business on the road easier than ever. With our desktop and mobile apps, you can video conference in for a meeting, instant message with your coworkers, or forward calls to your mobile device. It’s guaranteed to make your job easier.

ANALYTICS & INSIGHT

Get to know your business inside and out. Our analytic data will let you know where you can improve and where you’re already doing well. Whether you’re looking at employee performance or how successful your marketing initiatives are, our real-time analytics can help.

CUSTOMIZED INTEGRATIONS

Already have apps you love? No problem. Nextiva can integrate with a suite of popular applications most businesses use on a day-to-day basis. From Office 365 to Google Suite, we’ll help you handle your integrations every step of the way.

VIRTUAL WORKFORCE

These days a lot of corporations are hiring remote employees to help handle customer service calls. Our flexible offering makes it possible for you to stay connected with your employees no matter where they are in the world. Monitor and modify their communication, manage phone calls, and improve employee productivity all from one simple dashboard.

SIMPLIFIED PRODUCTS

Stress less about training your workforce and have more time to focus on the bigger issues at hand. Our products are built to be intuitive and easy to use. If you run into any problems, you have our Amazing Service team on your side whenever you need a little extra help.

Customer Review for Local Office Phone System

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

Get a Quote

Miami, are you ready to take your business tools to the next level? Call today to customize a plan and make your telephone service work for you. Our Amazing Service team is standing by to answer all your questions and ensure you get exactly what you need out of your phone system. Here’s to reliability, flexibility, and unparalleled service.

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For every industry, there’s a Nextiva solution

And for any size business.

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Enterprise

Deliver end-to-end personalized experiences at scale

Business VoIP Phone Systems in Miami, FL

We've Got Miami Covered

Coverage in Miami, FL

Areas We Cover

Business Phone Service Plans

Digital

For startups

Core

For small teams

Engage

For growing teams

Power Suite

For sales & service teams

Get a Quote

Trusted by millions of users daily

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4.7/5

I’m a big fan of Nextiva

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