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Nashville’s #1 Business VoIP Phone System

If you're looking for reliable business phone services in Nashville, TN, Nextiva’s got you covered. Our 99.999% uptime means you have service when you need it most.

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Serving Nashville for over 10 Years

Nashville is experiencing some serious growth with thousands of people moving to the city every month. We know that with growth comes new businesses, and they need to have a reliable partner to handle Nashville’s VoIP communication needs. Whether you're a healthcare conglomerate or an independent music industry professional, you need a provider that’s on your side. Nextiva has over 7 PoP's across the US, and it's growing more every year. Rain, wind, or shine, you can be sure that your phone calls will keep coming no matter what the weather brings. Even better? We have a price that works for any size business no matter where they are in their growth cycle.

Personalized Solution

When it comes to business phone systems in Nashville, TN, we’re the best. Our plans are designed to grow as your business does. Start small and add features as you need them at no extra cost to you. Each of our plans is offered at a budget-friendly price and comes packed with features like vFax, call waiting, and voicemail to email messaging. All of this is designed to improve your internal and external communications by providing you with one of the best VoIP solutions on the market.

Digital

$20 $25

$25 Save 20%

Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Digital features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk

Core

$30 $35

$35 Save 40%

Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Core features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

Inbound & Outbound Voice
Send and receive SMS text messages from your business phone number using the desktop and mobile app.

Business SMS
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Video meetings
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Screenshare & file share
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

Call routing and queueing

Engage

$40 $50

$50 Save 44%

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For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

Everything in Core, plus:

Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

Advanced IVR
Give your business a professional edge by offering a universal, non-local, toll-free number.

Toll-free number and minutes
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

Advanced reporting
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

Core integrations
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

Website chatbot

Power Suite

$60 $75

$75 Save 44%

Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

Everything in Engage, plus:

Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

Inbound call center
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

Intelligent Virtual Assistant
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

Intelligent skills routing
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

Unified team interface
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

Supervisor dashboard

Not in Nashville?

You don't have to run your business on Music Row to get access to all that Nextiva has to offer. Our service is nationwide, so no matter where you are in Tennessee we can get to you. One of the reasons Nextiva is one of the most reliable telephone systems in Nashville, TN is because we reach far and wide to deliver the best voice solution in the country.

You can find service for your business phones in Nashville, TN, and beyond. These are some areas we currently cover:

Murfreesboro
Franklin
Hendersonville
Antioch
Brentwood
Donelson
Gallatin
Hermitage
La Vergne
Mount Juliet
Smyrma
Spring Hill

Features That Set Us Apart in Nashville, TN

When you choose Nextiva, you're selecting a solution that comes with all the features you could ever need to be successful. Our engineers work hard to ensure our communication solution offers the most innovative and sought-after features on the market.

COMPLETE MOBILITY

With the NextivaONE App, you can stay connected to your clients from anywhere in the world. Sip cocktails on a tropical vacation and still have access to our communication tools from your mobile, laptop, or tablet. Unchain yourself from the desk and experience something new.

COMMUNICATE YOUR WAY

We give you the control to communicate the way you want. Forward your business calls to your personal phone and make calls with your office number. Send instant messages even if you're out of the office, and join HD video conferences from the coffee shop down the street.

COUNT ON US

We know Nashville experiences intense weather. No matter what happens outside, Nextiva has you covered inside. Our highly redundant network and 99.999% uptime provided by our carrier-grade data centers means your business won't experience an outage.

AMAZING SERVICE

Nextiva prides itself on being more than just a provider. We're a partner. Our team works around the clock to answer your questions and resolve issues. Whether you're calling us on the phone or speaking to us via live chat, we are there to make sure you have what you need when you need it.

MORE VOIP OPTIONS

Our VoIP communication solution comes with everything you need to communicate with your clients. From IP PBX to HD audio and video conferencing, we are continually adding new features that make collaboration and communication a breeze.

TOOLS YOU LOVE

We know you already have tools that you love. That's why we've built a system that easily integrates with them so that all your communication solutions work together. From Office 365 to Skype, we make sure you have access to everything you want.

“We wanted a provider that was affordable for small businesses, easy to implement, and well-reviewed, and that was Nextiva.”

- VALERIE MOSELLE | CO-FOUNDER | LUMA YOGA

Unified Communication Through
the NextOS Platform

Our NextOS Platform combines intuitive technology, your customer database, and automation to make one of the best Unified Communication solutions on the market. Tie your CRM and voice communication service together in one seamless tool so that you can make quicker and smarter decisions. View analytical reports that are based on your communication trends to make changes to your training program. Collaborate with teams across the company to ensure that your marketing and customer strategies align. NextOS is another breakthrough tool that can amplify your business and make your VoIP solution better than ever.

Call Today

Nashville is a thriving and innovative city, and Nextiva wants to help it grow. If you're ready to take your VoIP solution to the next level, contact one of our representatives today to talk about how to build a plan that works for you. No matter what your budget, we can find a plan that fits your business goals and doesn't break the bank. Ready to get started? Call us today.

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Versatile platforms powering your business with innovation and efficiency.

See more

Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Nashville’s #1 Business VoIP Phone System

Serving Nashville for over 10 Years

Personalized Solution

Digital

For startups

Core

For small teams

Engage

For growing teams

Power Suite

For sales & service teams

Not in Nashville?

Features That Set Us Apart in Nashville, TN

Unified Communication Through the NextOS Platform

Call Today

Trusted by millions of users daily

4.5/5

4.7/5

I’m a big fan of Nextiva

Get a (free) live demo

Download the NextivaONE app.

Desktop

Mobile

Unified Communication Through
the NextOS Platform

Trusted by millions
of users daily