Customer Success Spotlight
A Slam-Dunk Partnership – Bringing Enhanced Communication to San Antonio’s Finest
As 5-time NBA Champions, The Spurs know excellence. When the San Antonio Spurs prioritized a conversation platform that could deliver the ultimate fan experience, they selected Nextiva.
Enterprise
Plan
1967
Founded
The San Antonio Spurs, an esteemed professional basketball team, faced significant challenges with their previous communication systems. Katie Murphy, the IT support manager, led the transition to a more dynamic and efficient communication solution provided by Nextiva.
The San Antonio Spurs are a basketball dynasty – with 5 NBA Championships and NBA Hall-of-Famers like Tim Duncan and Gregg Popovich. The 67-year-old team has a high standard for success – and is used to winning.
Favorite Features: Remote Accessibility, Flexibility, Scalable Growth
Winning
Cloud-Based Communication
The Spurs chose Nextiva’s cloud-based communication solution for its promise of easy manageability, flexibility, and seamless integration. Nextiva is the choice among professional sports teams, like the Florida Panthers.
A systems migration is never easy, unless you have the right partner. That’s where Nextiva came in. The transition to Nextiva offered increased operational efficiency, improved mobility and flexibility, and reliable and secure communication.
The Spurs were primed for scale. And, for work-from-anywhere.
Nextiva allows us the flexibility for our young sales force to choose the way they prefer to work… Reliability and call quality is extremely important.
Chris Monroe
For game days, event days, and every other day – the Spurs are ready. Katie Murphy (Manager, IT Support) says, “It’s important that our sales staff be able to reach their clientele with Nextiva. They’re able to do that wherever they may be in the arena.”
The Spurs organization has no choice but to be organized. With Nextiva, the Spurs now have the operational infrastructure for championship-level communication. The technology is one thing, but the Amazing customer experience that Nextiva provides is on another level.
Katie Murphy says, “Nextiva has been an excellent partner. Anytime we need anything, they’re able to help us and assist with the support team… My daily workflow has been greatly improved”.
Better communication leaves time for strategic decision-making. The Spurs have the formula for success, and Nextiva is around 24/7 to support the organization.
Nextiva powers 1 million+ users and billions of interactions annually.
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