Customer Success Spotlight
How WorldLink Improved Their CSAT Score to 78% With Nextiva Social & Reputation Management
![](https://www.nextiva.com/cdn-cgi/image/width=640,height=430,fit=cover,gravity=auto,format=auto/wp-content/uploads/2024/03/WorldLink-1.webp)
Capabilities used
WorldLink used both Nextiva Social Media Management and Reputation Management. Within these solutions, they benefited from:
01
All-in-one inbox
02
Automation
03
Social Listening
04
Survey
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